Social Responsibility - Quiz
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Lesduur is: 40 minOnderdelen in deze les
Slide 1 - Tekstslide
What kind of hotel and catering establishment is a snack bar?
A
An establishment that serves beverages
B
An establishment that provides accommodation
C
An establishment that serves food
Slide 2 - Quizvraag
Which P of the business formula entails having a private website with a blog?
A
The P for presentation
B
The P for product
C
The P for promotion
Slide 3 - Quizvraag
What is communication?
A
Interpreting & sending information
B
Receiving & interpreting information
C
Sending & receiving information
Slide 4 - Quizvraag
Which form of communication takes place in the following situation; A guest drums her fingers on the table.
A
Digital communication
B
Non-verbal communication
C
Verbal communication
Slide 5 - Quizvraag
What is the content of communication about?
A
About how it is said
B
About when it is said
C
About what is said
Slide 6 - Quizvraag
An employee notifies a guest that bottled beverages are not allowed to be taken outside. The guest responds; "Oh sorry, I didn't know"
A
A1 behaviour
B
A2 behaviour
C
B1 behaviour
Slide 7 - Quizvraag
A woman is being harassed by a guest. The guest is addressed by an employee of the hotel. The guest responds; "What nonsense! Am I not allowed to hit on a woman here?"
A
A1 behaviour
B
A2 behaviour
C
B1 behaviour
Slide 8 - Quizvraag
A guest notifies staff that there is a piece of plastic in his food. What type of complaint is this?
A
A justified complaint
B
An unjustified complaint
C
A subjective complaint
Slide 9 - Quizvraag
Which statement regarding alcoholic beverages is correct?
A
High alcoholic beverages contain at least 15% alcohol
B
High alcoholic beverages contain at least 20% alcohol
C
High alcoholic beverages contain at least 25% alcohol
Slide 10 - Quizvraag
Who is practising responsible alcohol consumption?
A
At a football match, Albert consumes one alcoholic beverage during half-time
B
Before going out, Berend consumes numerous alcoholic beverages in a short period of time
C
While going out, Carmen consumes one alcoholic beverage
Slide 11 - Quizvraag
Which of the following statements regarding the sale of alcoholic beverages in an off-licence is correct?
A
An off-licence may sell alcoholic beverages that are drunk elsewhere or on location
B
An off-licence may sell alcoholic beverages that are drunk elsewhere
C
An off-licence may sell alcoholic beverages that are drunk on location
Slide 12 - Quizvraag
A guest orders an alcoholic beverage. The employee is unsure whether the guest is 18 years of age or older. What should the employee do?
A
Offer the guest a non-alcoholic beverage
B
Ask the guest his age
C
Ask the guest for his ID
Slide 13 - Quizvraag
A guest is quickly irritated and aggressive. Which drug has the guest most likely used?
A
cocaine
B
GHB
C
ecstacy
Slide 14 - Quizvraag
The use of weed has which of the following effects?
A
Extreme alertness
B
Red eyes
C
Pulling muscles in the face
Slide 15 - Quizvraag
Which of the following is considered a soft drug?
A
Hash
B
Speed
C
GHB
