unit 6+7
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Lesson duration is: 29 minItems in this lesson
Slide 1 - Slide
Make a sentence: promptly
Slide 2 - Open question
width
Slide 3 - Open question
Wholsaler
Slide 4 - Open question
profitable
Slide 5 - Open question
pay roll
Slide 6 - Open question
the rule of thumb
Slide 7 - Open question
Complaints?
Slide 8 - Mind map
customer service: at your work?
Slide 9 - Mind map
Slide 10 - Video
6 steps mentioned in the video
Slide 11 - Open question
listen and empathize
Slide 12 - Open question
acknowledge the problem
Slide 13 - Open question
get the facts
Slide 14 - Open question
Offer a solution
Slide 15 - Open question
Thank them
