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Learning aim D2: Actual staging and managing a business or social enterprise event, Problem solving
Staging and managing the event
(before, during, after)
Last week:
Contracts
Customer service
Monitoring
Communication
Ways of marketing the event
You need to describe in detail when to plan what !!
1 / 9
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Slide 1:
Slide
Engels
MBO
Studiejaar 1
This lesson contains
9 slides
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text slides
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Lesson duration is:
45 min
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Items in this lesson
Staging and managing the event
(before, during, after)
Last week:
Contracts
Customer service
Monitoring
Communication
Ways of marketing the event
You need to describe in detail when to plan what !!
Slide 1 - Slide
Today Learning aim D2: Aspect Problem solving
Beforehand
On the spot/during the event
You need to discuss all these aspects
(give evidence, pose the right questions to yourself and the attendees)
Slide 2 - Slide
Learning aim D2: Problem solving
Beforehand = have a contingency plan ready for all situations
Do research into what kind of problems could occur when running an event.
LIST THESE FOR YOUR ASSIGNMENT
Slide 3 - Slide
Analysis
What kind of problems could occur when running your event.
LIST THESE FOR YOUR ASSIGNMENT and in Lesson up
Slide 4 - Slide
Examples
What kind of problems could occur when running your event.
running out of food/drinks
speaker/artist does not turn up
electrical appliance does not work
WHO IS RESPONSIBLE/INSURED OR NOT?
How can you tackle the problems ?
Slide 5 - Slide
CUSTOMER SERVICE ISSUES
incompetent/rude staff members
catering/food service too slow
bad accessibility
too few toilets
too few parking places
What do you do to avoid these situations ? (before/during)
Slide 6 - Slide
Health and safety issues
Make sure that in case of an emergency or a health and safety issue, your staff can react correctly
e.g. someone faints (first aid)
e.g. a fire (security-112)
e.g. a fight (security)
Slide 7 - Slide
Report : Actual staging of the event
Diary covering all stages of the event in detail (what/when/by whom)
Come up with witness statements (from questionnaires/feedback from the attendees)
Photographic evidence and observation records
Slide 8 - Slide
Report : Actual staging of the event
Start a diary covering all stages of the event in detail (what/when/by whom) - use dates and time slots
Make a draft
Slide 9 - Slide
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