Mastering Email Writing: Formal vs Informal

Email Writing
Formal vs Informal

Learning objective: At the end of the lesson, you will know the parts of an email and the differences between formal and informal emails.

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This lesson contains 14 slides, with interactive quizzes and text slides.

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Email Writing
Formal vs Informal

Learning objective: At the end of the lesson, you will know the parts of an email and the differences between formal and informal emails.

What does a good e-mail look like?

A good e-mail looks like this:

  1. Opening Greeting

  2. Introduction and reason for writing

  3. Body of the e-mail

  4. Closing

  5. Closing greetings

  6. Your name

What does the opening greeting look like?

Opening Greeting: Formal

Use greetings like 'Dear Mr./Ms. [Last Name]' for formal emails.

Opening Greeting: Informal

Start with 'Hi [First Name]' or 'Hello [First Name]' for informal emails.

What does an introduction and reason for writing look like?


Introduction & Reason: Formal

Clearly state your purpose, e.g., 'I am writing to inquire about...'.

Introduction & Reason: Formal

Be brief and friendly, e.g., 'Just wanted to check in about...'.

Body of Email: Formal

Maintain a clear, concise, and respectful tone throughout.

Body of Email: Informal

Keep it conversational and use simple language.

What does a good closing look like?

Closing: Formal

Summarize your main points and include a call to action.

Closing: Informal

End with a friendly note or question.

What does a good closing greeting look like?

Closing Greeting: Formal

Use 'Sincerely,' or 'Best regards,' followed by your full name.

Closing Greeting: Informal

Try 'Best,' 'Cheers,' or just your first name.

Check the e-mail in front of you: What part is missing?

Practice Activity

  • Make the assignments

  • Check your answers

  • Write a good e-mail to Alex, including:
    Opening Greeting
    Introduction and reason for writing
    Body of the e-mail
    Closing
    Closing greetings
    Your name