CH05 providing feedback

How to provide feedback
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Slide 1: Slide
ICTMBOStudiejaar 1

This lesson contains 10 slides, with text slides.

Items in this lesson

How to provide feedback

Slide 1 - Slide

Today's goals
  1. What is good feedback?
  2. What is constructive feedback?
  3. How do you provide constructive feedback? 

Slide 2 - Slide

What is valuable feedback to you?
How is it presented?
Who provides it?
What  do you do with it?

Slide 3 - Slide

What is good feedback?
  • Keep a goal in mind (what is the text/product for?)
  • Keep it tangible (easy to understand)
  • Make sure you can actually change it
  • Give it sooner, rather than later
  • Be consistent
    But most importantly: give reasons! 
    I think that ... , because ... .

Slide 4 - Slide

What is constructive feedback?
Constructive feedback makes criticism less personal and aimed at work.
  • forget about who you're giving feedback, just focus on work
  • keep it specific

Slide 5 - Slide

Decide which is good and which is bad feedback.

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I wouldn't use your software, so I think it's bad.
The customer wouldn't use your app, because they don't have mobile devices.

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I like the use of different adjectives in this part of the story, but it might be a few too many.
You shouldn't use so many adjectives in your story.

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If you write an introduction your story might be easier to read.
Your story doesn't have good flow.

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Teams assignment
Pick someone to work with. Give at least 3 points of feedback on their story, make sure it is constructive feedback. Hand in:

  • The feedback you provided
  • The feedback you received
Give at least 3 points of constructive feedback, hand in 21st of December
Easiest way to do it is using comments in word!

Slide 10 - Slide