20-21 FS RDMM Lesson 2
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Lesson duration is: 90 minItems in this lesson
Slide 1 - Slide
Slide 2 - Slide
who are you ? describe yourself
in 1 noun and 2 adjectives
in 1 noun and 2 adjectives
Slide 3 - Open question
Slide 4 - Slide
Slide 5 - Slide
Slide 6 - Slide
name the 3 goals
of guest centricity
of guest centricity
Slide 7 - Mind map
Slide 8 - Slide
how do you know what the guest wants?
Slide 9 - Open question
what do you analyse with a DESTEP or PESTEL analysis? provide examples
