Monitoring and Accountability in Health and Care Settings

• Health and Social Care
• Further Education (Key Stage 5)

Monitoring and Accountability in Health and Care Settings

Learning Objective

At the end of the lesson, you will be able to understand the importance of monitoring and accountability in health and care settings.

Accountability

Take responsibility for your actions

What do you already know about monitoring and accountability in health and care settings?

Monitoring the Work of People

Monitoring involves overseeing the work of individuals in health and care settings to ensure they meet standards and regulations.

Line Management

Line management refers to the hierarchical structure within an organization where individuals report to a designated line manager.

Line Manager

A line manager is responsible for managing and supervising a team of individuals, providing guidance, support, and resolving issues.

External Inspection

External inspection involves assessment and evaluation of health and care settings by relevant agencies to ensure compliance with regulations and standards.

Whistleblowing

Whistleblowing is the act of reporting concerns or wrongdoing within an organization, especially regarding the safety and well-being of service users.

Service User Feedback

Service user feedback involves gathering opinions, experiences, and suggestions from individuals receiving health and care services.

Criminal Investigations

Criminal investigations may be initiated when there are allegations of serious misconduct or criminal activities within health and care settings.

Importance of Accountability

Accountability ensures that individuals and organizations are responsible for their actions and can be held answerable for any failures or breaches.

Interactive Activity: Case Study

Analyze a hypothetical case study involving a line manager's failure to address concerns raised by a staff member. Discuss the potential consequences and appropriate actions.

Promoting a Culture of Accountability

Creating a culture of accountability involves fostering an environment where individuals feel comfortable reporting concerns and where transparency and learning from mistakes are encouraged.

Interactive Activity: Group Discussion

In small groups, discuss ways in which line managers can support and encourage accountability among their team members.

Conclusion

Recap the key concepts covered in the lesson, emphasizing the importance of monitoring, line management, external inspection, whistleblowing, service user feedback, and criminal investigations.

Assessment

Complete the provided quiz to assess your understanding of monitoring and accountability in health and care settings.

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.