Lesson 1 period 8

• Engels
• Middelbare school
• havo
• Leerjaar 4

Welcome 

From 08:30-10:30 we speak English, also to each other.

General school rules

• Be on time at the start of the lesson, bring your laptop, books, clothing and materials with you.

• Show respect for your fellow students, the staff of the school, the building and environment. 

•  Mobile phones are not visible and are on silent mode during lessons.

•  Together we make sure that our school is safe and clean.

• We only eat and drink in the designated areas in school. In class you can drink water. Students take responsibility themselves for their laptops.

• In school/class our faces are recognizable so this means no wearing of caps, hats and helmets in the school.

• Only with permission of the person(s) involved we take pictures or film each other.

Professional attitude

Today's programme

- what are we going to do this period?
- Europass explanation and creation
- working online

Learning objective: I can describe what I need to learn for my writing exam in July.

Week 11 16 May	Introduction to this period and writing
Week 2 23 May	Europass and letter of motivation
Week 3 30 May	Europass and letter of motivation
Week 4 6 June	Europass and letter of motivation
Week 5 13 June	Writing exam preparation
Week 6 20 June	Writing exam preparation
Week 7 27 June	Writing exam preparation
Week 8 4 July	Writing exam preparation
Week 9 8-12 July	Writing exam A2

Test period 7

Feedback on your test

What are we going to do this period?

Exam: writing July 2024

Europass and letter of motivation for your internship

Working online on Unit 13, letters and emails

Writing exam

July 2024
On your laptop, schoolyear

formal letter
informal letter
filling in a form
writing a review
3 exercises

Writing exam

NO i BUT I                     ALWAYS

NO abbrevations 

ALL the points should be included

Warm-up exercise

You will fill in a form with questions. Do not show your answers to your neighbours ;)

warm up exercise period 4

Why Europass?

You can create a free profile with Europass, of all your skills, qualifications and experiences in one secure, online (free)location.

You can record all your work, education and training experiences, language skills, digital skills, information on your projects, volunteering experiences, and any achievements that are important to you. You can also store your diplomas, reference letters or other documents that describe your achievements in your personal Europass Library.

You can create the profile in one or more European languages.

Europass

- nieuw cv aanmaken
- details bewerken CHOOSE ENGLISH HERE
- choose your own date format
- fill in your personal information
- upload a (preferably formal) picture of yourself 
-

europa.eu

What do you need?

Your Ipad/laptop

Formal email outline

Date of writing

 

 15 December 2020

 December 15, 2020

 December 15th, 2020

 15th December 2020

All options are correct; the first one is the easiest. Remember to write months with capital letters in English!

Please do not write 15/12/2020!

Formal email outline

Subject line

  

 subject: complaint about … / application for …

Do not use capital letters, except when you use names

There is a seperate space for this in your email. During the exam, please do add the subject as mentioned above.

Formal email outline

Salutation

 Dear Mr Jones / Mrs Jones, (if you know who you are writing to)

 Dear Sir/Madam, (if you do not know who you are writing to)

• Use capital letters
  
• Never use a first name.
  
• Do not write ‘Mister/Missus’
  
• Always end with a comma
  

Formal email outline

Three paragraphs

   

Introduction
Body
Closure

Formal email outline

Final sentence

 " I look forward to hearing from you soon. "

This is a sentence you can almost always use.

Formal email outline

Closure

   Yours sincerely, / Yours faithfully,

Working online

We are now going to work online on Unit 13. This unit needs to be finished in 8 weeks, before the end of June goodluck!

Formal letter/email outline

8. Your signature and full name

  [signature]

 Renske van Dijk

In an email you would add information about yourself after your name. 
Eg. your title at work, contact details (phone/email/address).

Formal letter/email outline

9. If necessary: enclosures 

Encl.: CV 

Encl.: receipt 

https:

Basic rules

Between each new part of your letter you leave a blank line

It is okay to start a letter with “I” in English

Letter of complaint paragraph contents

Paragraph 1: the reason for writing explained in short (I am writing this letter in relation to the complaint I have about ...) 

Paragraph 2: what you have done so far to solve the problem (I have already talked to the store that sold me the item; however, they could not help me any further. / I have already tried to solve the problem myself with the use of the user's manual.) 

Paragraph 3: your expectations; how they can contact you; your hopes (I would like for you to reimburse the repair costs on my account./ You can email me at ... or call me on ... / I hope to hear from you soon. ) 

Practise letter/email of complaint

Write a letter of complaint. 

Follow the instructions. 

Make sure you use the outline example as given earlier this class. 

Assignment 

Situatie 

Je hebt tijdens een bezoek aan Londen een mini-notebook gekocht op 23 juli 2020. Reden: veel goedkoper dan in Nederland. 

Klacht: accu zou volgens de handleiding 6,5 uur moeten werken, maar jouw accu is na 2 uur leeg. Je bent ermee naar een computerzaak geweest; conclusie accu stuk. Bovendien: je hebt in de handleiding gelezen dat er bij de prijs een leren tasje inbegrepen is; zat niet in de doos. 
Je besluit een klachtenbrief/email te schrijven naar:

Morgan Computer, 64 Oxford Street, London WC1A 1AX / [e-mail]

Assignment 

Opdracht

Schrijf een klachtenbrief/email en verwerk de volgende gegevens:

• Vertel wat je wanneer en waar hebt gekocht. (noem winkel, type, prijs)
• Zeg dat je erg teleurgesteld bent: beschrijf klacht
• Noem conclusie plaatselijke computerzaak. Als het nodig is, kunnen ze contact opnemen met deze winkel.
• Zeg dat je in Nederland woont en dus niet even langs kan komen
• Vraag om nieuwe accu en tasje. Andere mogelijkheden: 1. bedrag van tasje en accu op jouw rekening storten. Geef rekeningnummer. 2. Je stuurt notebook op en je krijgt aankoopbedrag + portokosten terug.
• Zeg dat je een kopie van de kassabaan hebt bijgesloten.
• Nog vragen? Ze kunnen je e-mailen op:  jouw emailadres
• Spreek hoop uit dat klacht wordt opgelost. 

End of the class

Today we practised writing a letter of complaint in preparation for the test in week 3 

Next class: review letter of complaint 

Homework: finish letter of complaint