Les 3: planner practise writing

Today 

1. Practise writing

2. Planner

AIM: I can write a formal letter

 

Example: introduction

Dear Sir or Madam,

Last year I went to your resort and it was the most amazing time. Because of this, we decided to go again and relax some more. Unfortunately, we did not experience our stay as an ‘’amazing time’’ this time around. 

-

When we ….. Hier ga je dieper in op het probleem

Example: ending

As you might understand this is unacceptable and we’d like to ask you for a refund. If this is not possible, could you please consider another solution for us? 

Hope to hear from you soon.

Yours faithfully,

Sophie Naberman

Exercise 1

- Read letter 1

- What are three mistakes in the unprofessional letter?

Exercise 2

- Read letter 2

- What are three things the professional letter does well?

- Which letter would you take more seriously if you were the hotel manager? Why?

Writing a letter of compaint

You are on holiday. 

The room is terrible, but you have paid a lot of money for it. Write a letter that states:

1. When you booked/when you arrived

2. What the 3 problems are with the room

3. How you feel about these problems

4. How much you have paid

5. What you want them to do to fix this problem

Use a professional lay out / 100 words

Share + repair

Share the letters in pairs, check mistakes;

- layout

- grammar

- spelling

Planner

1. Grab your planner

2. Choose an exercise 

3. Write down the date of today in your planner

--> at the exercise you have done today.

4. Check yourself

5. ''Signature''