RDM Lesson 4 (leerjaar 2) :Package deals & Special Offers (2022 - I2B)

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rooms divison managementMBOStudiejaar 2

This lesson contains 27 slides, with interactive quizzes and text slides.

time-iconLesson duration is: 60 min

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  • Three night Stay​
  • Daily breakfast buffet​
  • Complimentary Wi-Fi access​
  • Tour Guide in the city centre​
  • One way ticket to Scheveningen with the tram​
  • Free beverage upon arrival​
  • Children 12 & younger get 20% off the regular price. ​

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Indoor cycling class at 5am 
Corporate package deal (mixed with a relaxing boat tour)

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Bleisure
Healthy active

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What did we talk about last class?

Slide 14 - Mind map

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You receive a chat message on your hotel website from a marketing company whom would like to supply you with promotional flyers for your ongoing promotion. This is a sample of a demand-driven offer.

Slide 16 - Poll

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What happens with a supply-driven arrangement?
A
The hotel itself creates a package that they try to sell via the website.
B
The hotel proactively approach guests from previous years by sending them the room offer.
C
The hotel creates an offer and send this to a specific guest who asked for it
D
The hotel approach guests from previous years by sending them the room offer on request (the guest indicated to be interested in this during a previous visit).

Slide 18 - Quiz

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What does UVH stand for?
A
Uniforme Voorwaarden Horeca
B
Universele Voorwaarden Horeca.
C
Uniforme Voorwaarden Hotellerie
D
Universele Voorwaarden Hotellerie.

Slide 20 - Quiz

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What are the specific features of a guarenteed contract?
A
The risk for the sale lies with the hotel, there is a release date.
B
The risk for the sale lies with the tour operator, there is a release date.
C
The risk for the sale lies with the hotel, there is no release date.
D
The risk for the sale lies with the tour operator, there is no release date.

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What are the specific features of an allotment contract?
A
The sales risk lies with the hotel, there is a release date.
B
The sales risk lies with the hotelier
C
Tour operators gets room in option
D
Unsold stock can be returned free of charge

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HOMEWORK
Write an attractive arrangement for a group inquiry by responding to the inquiry. Ensure to consider the current trends and developments in which you believe the guest will consider as most important.
Make sure to offer the right fitting deal-breaker in town. 

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