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Final tips and tricks writing
JOB STOPPERS
Discuss exercises
1 / 13
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Slide 1:
Slide
Engels
Middelbare school
havo
Leerjaar 3
This lesson contains
13 slides
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interactive quizzes
and
text slides
.
Lesson duration is:
30 min
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Items in this lesson
JOB STOPPERS
Discuss exercises
Slide 1 - Slide
Final tips & tricks - letter of complaint
Slide 2 - Slide
What elements do you need in an email of complaint?
Slide 3 - Mind map
In an email of complaint we use ___ language
A
formal
B
informal
Slide 4 - Quiz
This is an example of formal language:
"I'm fed up with the bad food"
A
Yes
B
No
Slide 5 - Quiz
This is an example of formal language:
"At the moment, I am not happy with current situation"
A
Yes
B
No
Slide 6 - Quiz
Correct spelling in an email of complaint:
A
It's
B
It is
C
I'ts
D
Its'
Slide 7 - Quiz
You have a complaint about your hotelroom: it's dirty, too small and you don't have a seaview.
What kind of subject line fits here?
Slide 8 - Open question
Which of these ISN'T a formal way of ending a formal email?
A
Greetings
B
Kind regards
C
Regards
D
Yours sincerely
Slide 9 - Quiz
Subject line
Dear sir/madam,
Introduction complaint
Complaint 1 + details
Complaint 2 + details
Call to action --> what do you want to achieve?
I look forward to your response
Yours sincerely,
Your first + last name/surname
Slide 10 - Drag question
What must be mentioned in your introduction?
Slide 11 - Mind map
I'm ready for the writing test!
YES
I STILL HAVE QUESTIONS
Slide 12 - Poll
What questions do you still have?
Slide 13 - Open question
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