20-21 FS RDMM Lesson 2
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La durée de la leçon est: 90 minÉléments de cette leçon
Slide 1 - Diapositive
Slide 2 - Diapositive
who are you ? describe yourself
in 1 noun and 2 adjectives
in 1 noun and 2 adjectives
Slide 3 - Question ouverte
Slide 4 - Diapositive
Slide 5 - Diapositive
Slide 6 - Diapositive
name the 3 goals
of guest centricity
of guest centricity
Slide 7 - Carte mentale
Slide 8 - Diapositive
how do you know what the guest wants?
Slide 9 - Question ouverte
what do you analyse with a DESTEP or PESTEL analysis? provide examples
