7. Lesson 7 - Self study

• Luchtvaartdienstverlening
• MBO
• Studiejaar 4

Unit 5 

Handling air passengers at Schiphol

Program

• Looking back: 

• Overview, planning Unit 5
• Self study - completing and resubmit P1-P9

• Guest presentation Richard Kunst - Duty Passenger Manager KLM
• Guest presentation Stefan Vermij - AAS Floormanager

How did you experience the guest presentation of KLM?

😒🙁😐🙂😃

What did you learn
from the presentation?

How does the guest presentation help to complete the assignments P3 an P6?

Explain why it is important that there is coordination and communication within KLM (intra)
and between KLM and AAS (inter) when processing departing and arriving passengers.
Illustrate with an example.

stdeltion.sharepoint.com

How did you experience the guest presentation
of the AAS Floormanager at Schiphol Airport?

😒🙁😐🙂😃

What did you learn
from the presentation?

How does the guest presentation help to complete assignment P7, P8 and P9?

Did you get answers on your questions?

stdeltion.sharepoint.com

Program  today's lesson

Self study

Complete and resubmit P1-P9

Deadline: Wednesday 3 July

Program  next week: last lesson

Self study

Complete and resubmit P1-P9

Deadline: Wednesday 3 July