Lesson 1 - Departing and arriving passengers (P1 and P4)

Unit 5 - lesson 1 - P1 and P4
Handling air passengers at Schiphol

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Slide 1: Slide

This lesson contains 13 slides, with text slides and 3 videos.

Items in this lesson

Unit 5 - lesson 1 - P1 and P4
Handling air passengers at Schiphol

Slide 1 - Slide

Unit 5 - content
  1. Departing and arriving passengers



  2. Efficient passenger flow


  • Facilities and services  (P1, P4) - WEEK 1 AND 2
  • Organisations (P2, P5) - WEEK 5
  • Coordination (P3, P6) - WEEK 6 - GUEST PRESENTATION KLM
 
  • Passenger Journey (P7)                                 - WEEK 3 (GUEST PRESENTATION AAS), WEEK 4
  • Congestions (P8)                                             - WEEK 3 (GUEST PRESENTATION AAS), WEEK 4
  • Measures to overcome congestions (P9)  - WEEK 3 (GUEST PRESENTATION AAS), WEEK 4

Slide 2 - Slide

Slide 3 - Slide

Information Unit 5
  • Class on Tuesday: 14.15-15.45
  • Class of 26 September is moved once to Wednesday 27-th Sep.

  • 27 sep 10.15-11.45: Guest presentation: Sunny Singh (Team manager airport operations
      Schiphol Airport)

  • Eight classes to complete all assignments

Slide 4 - Slide

Slide 5 - Video

Slide 6 - Video

Slide 7 - Video

Assignment 1:
Departing and Arriving Passengers
Scenario: You work for a large ground handling company,
and have been invited by a major airline to give a presentation on how departing and arriving passenger-handling processes, facilities and services are coordinated.

Slide 8 - Slide

Assignment 1:
Departing and Arriving Passengers
Task 1 (P1 and P4) Describe facilities and services provided for passengers departing from the airport and passengers arriving at airports.

Slide 9 - Slide

Task 1.1 (P1) - Departing passengers
Setting: Schiphol Amsterdam Airport
Role: Passenger Ground Service Agent (PGSA)
 

Task: Make an infographic for departing passengers about essential, optional and special passenger-handling facilities and services at Schiphol Airport.
Check the task description in Its Learning for the required points (picture on this slide)

Slide 10 - Slide

Task 1.2 (P4) - Arriving passengers
Setting: Schiphol Amsterdam Airport
Role: Passenger Ground Service Agent (PGSA)
 

Task: Make an infographic for arriving passengers about essential, optional and special passenger-handling facilities and services at Schiphol Airport.
Check the task description in Its Learning for the required points (picture on this slide)

Slide 11 - Slide

Slide 12 - Link

Program next week 

  • Preparation for guest preparation: flowmanagement at
      Schiphol airport
  • Continue completing assignment 1, task 1.1 (P1) and task 1.2
     (P4)

Slide 13 - Slide