What is LessonUp
Search
Channels
AI tools
Beta
Log in
Register
‹
Return to search
21BV3 polite greetings
Goals for today
- Jij weet waarom het belangrijk is om gastvrij te zijn.
- Jij weet hoe je een telefoongesprek kunt aannemen.
1 / 19
next
Slide 1:
Slide
Engels
MBO
Studiejaar 2
This lesson contains
19 slides
, with
interactive quizzes
,
text slides
and
1 video
.
Lesson duration is:
50 min
Start lesson
Save
Share
Print lesson
Items in this lesson
Goals for today
- Jij weet waarom het belangrijk is om gastvrij te zijn.
- Jij weet hoe je een telefoongesprek kunt aannemen.
Slide 1 - Slide
What is the English word for 'gastvrij'?
Slide 2 - Open question
Why do you have to be formal and polite/hospitable?
Slide 3 - Open question
What is the correct formal greeting in English?
A
Hello
B
What's up?
C
Good morning, Sir/Madam
D
Hi
Slide 4 - Quiz
Which is formal?
A
May I have your name?
B
What is your name?
Slide 5 - Quiz
Which is formal?
A
Would you like a cup of coffee?
B
Do you want coffee?
Slide 6 - Quiz
Which is formal?
A
Can you spell that?
B
Could you spell that for me, please?
Slide 7 - Quiz
Which is formal?
A
May I have your passport please?
B
Can I please have your passport?
Slide 8 - Quiz
Let's practice with phone calls
- Professional telephone calls
- How to speak politely in a professional setting
Slide 9 - Slide
Aims:
I'm more confident to speak English
I know how to make professional telephone calls
I know how to use polite English
Slide 10 - Slide
What is going wrong in the video?
YouTube video
What's going wrong?
Slide 11 - Slide
Slide 12 - Video
Let's hear it!
What did you notice?
Slide 13 - Slide
After training!
YouTube video
Improvements
Slide 14 - Slide
Answering the phone:
Appropriate greeting!
Your company's name (your department)
Your name
Offer help
Slide 15 - Slide
Answering the phone in a professional context. The right order.
Good afternoon,
Beauty salon 'Bliss'
This is Melanie speaking
How may I help you?
Slide 16 - Drag question
"Good afternoon, beauty salon Bliss. You're speaking with Helen, how may I help you?"
This person is:
A
Making a telephone call
B
Answering a telephone call
Slide 17 - Quiz
How to ask something politely
Useful vocabulary:
Excuse me, ...
Could I ...
Would you be so kind, ...
May I ask ...
(Do you know more examples?)
Slide 18 - Slide
Role play
Call each other
Person 1:
security officer
Answer politely
Write down information
Person 2
: calls in sick
Today
Has the flu
Hopefully back next week
Slide 19 - Slide
More lessons like this
summer quiz
July 2024
- Lesson with
39 slides
by
Quiz!
Engels
Middelbare school
vmbo k
Leerjaar 2
Quiz!
Digi-doener! VO Engels | Creating an infographic
October 2019
- Lesson with
8 slides
by
Stichting FutureNL
Informatievaardigheden
Computational thinking
+1
Middelbare school
mavo, havo, vwo
Leerjaar 1,2
Stichting FutureNL
Nationale Opera & Ballet - Quiz 'Behind the scenes'
April 2025
- Lesson with
19 slides
by
Nationale Opera & Ballet
Kunst
Ckv
+2
Middelbare school
vmbo, mavo, havo, vwo
Leerjaar 1-6
Nationale Opera & Ballet
1THVE Listening + Speaking - Pub
June 2022
- Lesson with
16 slides
Engels
Middelbare school
vmbo t, mavo, havo, vwo
Leerjaar 1
Word order chapter 2
June 2022
- Lesson with
20 slides
Engels
Middelbare school
havo, vwo
Leerjaar 1
Week 5 O18 les 1 Modal verbs + past modals I. 3 U. 3 p. 30-33.
January 2023
- Lesson with
39 slides
Engels
Middelbare school
havo
Leerjaar 4
2V Wider World unit 4 quantifiers & irr. verbs 56-70
June 2022
- Lesson with
16 slides
Engels
Middelbare school
vwo
Leerjaar 2
Christmas quiz 2023
December 2024
- Lesson with
40 slides
by
Quiz!
Engels
MBO
Studiejaar 1,2
Quiz!