Level 2 Hairdressing Induction
Level 2 Hairdressing Induction
Getting to know each other - BINGO
🗣️ How to Play
Mingle and Ask: Walk around and talk to others. Ask questions to find someone who matches a square.
Fill the Card: When you find a match, write that person’s name in the square.
One Name per Square: Each person can only fill one square on your card
Call Bingo!: The first person to complete a full house shouts “Bingo!” and wins.
British Values and Behaviours in Hairdressing
The hair industry in the UK is diverse and vibrant. It embraces British values whilst celebrating individual expression. This presentation explores how these values shape the sector.
M
Key Values in Hairdressing
Learning and Professionalism
A willingness to learn and the ability to complete services in a commercially viable time are crucial. Meeting both organisational and industry standards of appearance is essential.
Hygiene and Safety
Personal hygiene and protection must meet accepted industry and organisational requirements. Maintaining effective, hygienic, and safe working methods is paramount.
Attitude and Ethics
A flexible working attitude, being a team player, and maintaining customer care are key. Personal and professional ethics, along with a positive attitude, are highly valued.
Skills and Communication
Self-management, creativity, and excellent verbal and non-verbal communication skills are essential for success in this field.
Values in hairdressing - Rank these salon behaviours in order of importance.
Client Interaction: Greeting and Communication
Initial Greeting
Meet the salon's standards of behaviour and greet the client respectfully and in a friendly manner.
Effective Communication
Communicate with the client in a way that makes them feel valued and respected. Identify and confirm the client's expectations.
Ongoing Interaction
Always treat the client courteously and helpfully, keeping them informed and reassured throughout their visit.
Adaptability
Adapt behaviour to respond effectively to different client behaviours and respond promptly to a client seeking assistance.
Client-Centered Approach
Time Management and Clarification
Allow the client time to consider responses and provide further explanation when appropriate. Check with the client that they have fully understood the expectations for the service.
Information Access
Give the client the information they need about services or products. Quickly locate information that will help the client make informed decisions about their hair care.
Clear Communication
Choose the most appropriate way of communicating with each client. Explain clearly to clients any reasons why their needs or expectations cannot be met, ensuring transparency and trust.
Adaptability
Be prepared to adjust your approach based on the client's reactions and feedback throughout the service.
Communication task
Working in teams, you need to develop a ‘styling instructions guide’.
Without tools, you must verbally explain how you would complete a simple wash & blow-dry service.
You should think about your communication throughout this task and ensure your instructions are clear and concise.
All teams will feedback at the end and vote
on the best instructions.
minute
second
Mutual Respect in Client Relations
Active Listening
Play close attention to client needs and preferences, asking clarifying questions when necessary.
Client satisfaction
Inclusive Services
Salons cater to all genders, ages, and abilities, ensuring a welcoming environment.
Professional Boundaries
Maintaining appropriate relationships with clients fosters a respectful atmosphere.
Ensure clients are happy with their service, addressing any concerns promptly and professionally.
Provide clear instructions on maintaining their new hairstyle.
British Values in Salon Management
Value
Application
Democracy
Team decision-making on salon policies
Rule of Law
Strict adherence to industry regulations
Individual Liberty
Flexible working hours for staff
Mutual Respect
Regular team-building activities
Tolerance
Diverse hiring practices
Democracy in the Workplace
1
Staff Meetings
Regular meetings allow all staff to voice opinions and contribute to decision-making processes.
2
Suggestion Boxes
Anonymous feedback encourages open communication and continuous improvement in salons.
3
Voting on Policies
Democratic processes can be used to decide on uniforms, working hours, or new services.
Teamwork and Collaboration
Communication
Share information and ideas with colleagues to improve service delivery and salon operations.
Support
Offer assistance to team members during busy periods or with challenging tasks.
Feedback
Provide and receive constructive feedback to enhance team performance and individual skills.
Conflict Resolution
Address any issues or conflicts professionally and work towards positive resolutions.
Continuous Learning and Skill Development
1
Initial Training
Complete required coursework and practical training for Level 2 qualification.
2
On-the-Job Experience
Apply learned skills in real-world salon settings, gaining practical experience.
3
Advanced Techniques
Attend workshops and seminars to learn new cutting, colouring, and styling techniques.
4
Industry Trends
Stay updated on the latest hair and fashion trends through ongoing education and research.
Rule of Law in the Hair and Beauty Industry
1
Health and Safety Regulations
Salons must adhere to strict hygiene standards and safety protocols.
2
Licensing Requirements
Professionals must obtain proper qualifications and licenses to practice legally.
3
Consumer Protection Laws
These ensure fair treatment of clients and maintain industry standards.
Safety and Compliance
Adherence to Instructions
Follow workplace, supplier, and manufacturer instructions for safe use of equipment, materials, and products
Personal Protection
Use appropriate personal protective equipment as required for different tasks
Equipment Maintenance
Regularly check and maintain tools and equipment to ensure safe operation
Chemical Safety
Handle and store chemicals according to safety guidelines and COSHH regulations
Professional Appearance and Hygiene
Uniform
Adhere to salon standards for professional attire, ensuring a clean and well-maintained appearance.
Personal Hygiene
Maintain excellent personal hygiene, including clean hands and fresh breath, to create a positive impression.
Personal appearance
Keep hair, makeup, and overall grooming at a high standard, reflecting the salon's image.
Workspace Cleanliness
Ensure work areas are clean, tidy, and hygienic at all times to maintain a professional environment.
Promoting British Values in Marketing
Inclusive Advertising
Marketing materials feature diverse models representing various ethnicities and ages.
Community Engagement
Salons participate in local events and support community initiatives.
Ethical Practices
Promoting eco-friendly and cruelty-free products aligns with British values.
Challenges in Implementing British Values
Awareness
Some professionals may not fully understand how British values apply to their work.
Cultural Conflicts
Balancing British values with diverse cultural expectations can be challenging.
Economic Pressures
Small businesses may struggle to implement all aspects due to financial constraints.
Future of British Values in Hairdressing
1
Technology Integration
Virtual consultations and AI-powered styling tools will enhance individual choice and accessibility.
2
Sustainable Practices
Increased focus on eco-friendly products and processes will align with evolving British values.
3
Global Influence
The UK's diverse beauty industry will continue to shape global trends while maintaining core values.
Hair structure challenge
Using this model, create your own hair structure using the resources provided. You can use information on google classroom to provide information for the key components for the hair structure.
minute
second
Practical task
Session objectives- Working in pairs complete a flat or round brush blow dry on a tuition head.
Health and Safety sheets to be completed.
Tools and equipment needed:
Tuition Head
Clips
Round or Flat brush
Hairdryer
Water spray
List 3 things you have taken away from todays sessions
How confident do you feel to start you college course?
State anything you are unsure about or you would like us to be made aware of.