Consultation support
Unit 303
Session 2
Consultation support
Unit 303
Session 2
Starter task
How much information can you recall from your session last week?
You have 2 minutes to list as much as you can from last weeks session
minute
second
What you will cover in this unit
By the end of the session today you should:
Recall the difference between a factor and a contra indication
List the causes of hair and skin conditions
Recall the tests carried out during hairdressing services
Why effective communication is important in hairdressing
What is the difference between a factor and a contra indication?
What is a factor and what is a contra indication???
CONTRA INDICATION- Something which has the ability to restrict or prevent a service being carried out
FACTOR- Something which must be taken into account.
There will be FACTORS to take into account when doing any service, but there may not be any CONTRA INDICATIONS you need to think about.
minute
second
Factor
Something which must be taken into account.
Factors are present for EVERY SERVICE
Contra indication
Something which will restrict or prevent a service from being carried out.
NOT present during every service
Log onto google and complete the wordwall for skin and hair conditions
Hair conditions
Skin conditions
Bacterial infections
Skin conditions
Fungal infections
Skin conditions
Viral infections
Skin conditions
Infestations
Skin conditions
Non infectious
Communication
Why is communication important?
Why is communication important?
Good communication is essential within hairdressing.
Without it, key information can be missed, resulting in unhappy clients and possible damaged hair.
Good communication is key to finding out:
What the client wants
How they look after the hair
What is on their hair
Factors and contra indications
How we communicate
Slide text
Questioning
Questioning is really important in hairdressing
In level 2 you would have learnt about open and closed questions
In your groups, explain what open and closed questions are, and give 5 examples of each
Non verbal
Slide text
Non verbal
REMEMBER
If you have a face like this
You have to work twice as hard to make a good first impression!!!!!
A smile can make a huge difference to how you look!!!!!
Slide text
Hair tests
In your group, list all the hair tests we do in hairdressing
Hair tests
Elasticity
Porosity
incompatibility
skin test
strand test
test cutting
development test curl
Complete the handout on the different tests we carry out before and during hair services.
This must be completed and submitted via google classroom
Submission date:
Sunday 29th September