Formal complaint

1 / 9
next
Slide 1: Slide
EnglishSpecial Education

This lesson contains 9 slides, with interactive quizzes and text slides.

Items in this lesson

Slide 1 - Slide

What have we been promised?

Slide 2 - Open question

What did we get?
Write your complaint.

Slide 3 - Open question

Formal complaints
  • Identify informal and formal words and phrases
  • Use appropriate words, phrases and tone to make a complaint 
  • Work collaboratively in role play 

Slide 4 - Slide

Which words and phrases were too informal (inappropriate)?

Slide 5 - Open question

Formal complaints
  • Identify informal and formal words and phrases
  • Use appropriate words, phrases and tone to make a complaint 
  • Work collaboratively in role play 

Slide 6 - Slide

What formal words and phrases could you use to complain?
E.g. disappointed, please, I would appreciate

Slide 7 - Open question

Upload a photo of you collaborating in role play.

Slide 8 - Open question

Did you...
  • Identify informal and formal words and phrases?
  • Use appropriate words, phrases and tone to make a complaint? 
  • Work collaboratively in role play? 

Slide 9 - Slide