TSV- Hospitality assignment

12:00- 12:10 - starting up 
12:10- 12:45 - Discussing SWAY
12:45- 13:00 Cocktail assignment ( I2B) 
I2A may leave at 12:45 
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Slide 1: Slide
Theory of servingMBOStudiejaar 2

This lesson contains 31 slides, with interactive quizzes and text slides.

time-iconLesson duration is: 60 min

Items in this lesson

12:00- 12:10 - starting up 
12:10- 12:45 - Discussing SWAY
12:45- 13:00 Cocktail assignment ( I2B) 
I2A may leave at 12:45 

Slide 1 - Slide

Slide 2 - Slide

2 more topics to go
Hospitality assignment  ( last lesson) 
Vocab test  ( 2 lessons) 

Slide 3 - Slide

What is a mystery visit?

Slide 4 - Mind map

Where did you go/ are you going for your mystery visit

Slide 5 - Mind map

Show your sway 

Slide 6 - Slide

What is a mystery visit?

What can you judge
Take 15 minutes to discuss with someone what is judged during a mystery visit
Make a list of 8 headings that you will judge
Create 3 sub headings to further specify your judgement

Slide 7 - Slide

When you visit a restaurant, what can you judge as a mystery guest?

Slide 8 - Open question

If you judge the arrival. What can you judge

Slide 9 - Open question

If you judge the Food. What can you judge?

Slide 10 - Open question

If you judge the cleanliness. What can you judge?

Slide 11 - Open question

If you judge the departure phase, What can you judge?

Slide 12 - Open question

Example

Slide 13 - Slide

Slide 14 - Slide

Be a blogger 

Slide 15 - Slide

What is a blog?

Slide 16 - Mind map

A blog is an online diary or journal located on a website. The content of a blog typically includes text, pictures, videos, animated GIFs etc

Slide 17 - Slide

What is your blog topic

Slide 18 - Mind map

A catchy opening sentence or paragraph 
The first paragraph of your essay is essential in making your reader want to continue reading it.
Start with an attention-grabbing ‘hook’ to draw them in, such as a controversial statement or a rhetorical question

Good examples: https://www.foodinspiration.com/nl/artikelen/
Hospitalitymagazine.com.au

Slide 19 - Slide

Show your sway 

Slide 20 - Slide

divided in 3 parts 
Set-up – the introduction. This establishes what you’re talking about, setting the scene. You could be contradicting a common theory, or highlight a central disagreement in how something is interpreted.

 Confrontation – you discuss the different problems surrounding the topic you’re writing about. You develop the argument using various bits of evidence, moving towards an overall conclusion.


Slide 21 - Slide

Resolution – the conclusion. You summarise and resolve the argument with your own opinion, by coming down on one side or the other, having weighed up the evidence you’ve discussed.

Slide 22 - Slide

Topics
Starting a restaurant in corona times?
When do you think the restaurant should open again?
The 4 days work week in hospitality 
Robots will replace humans in hospitality
Starting a restaurant with prisoners as employees
Complaining culture hotel industry 
Food waste in the hospitality 
Why do you still need to choose for working in the hospitality


Slide 23 - Slide

What is a topic on your mind?

Slide 24 - Mind map

Who did you interview?

Slide 25 - Open question

What could be interesting interview topics?

Slide 26 - Open question

What could be interesting interview questions?

Slide 27 - Open question

show your Moodboard 

Slide 28 - Slide

What are trends in hospitality
timer
5:00

Slide 29 - Open question


Slide 30 - Open question

Trends

Slide 31 - Mind map