Consultation Apps
Consultation
Session 2
Lesson duration is: 60 minItems in this lesson
Consultation
Session 2
By the end of the session today you should:
Recall the difference between a factor and a contra indication
List the causes of hair and skin conditions
Recall the tests carried out during hairdressing services
Why effective communication is important in hairdressing
What is the difference between a factor and a contra indication?
What is a factor and what is a contra indication???
CONTRA INDICATION- Something which has the ability to restrict or prevent a service being carried out
FACTOR- Something which must be taken into account.
There will be FACTORS to take into account when doing any service, but there may not be any CONTRA INDICATIONS you need to think about.
What defines a contraindication?
A reason to avoid a treatment
A common side effect
A beneficial aspect of a drug
A general health suggestion
Can you name 2 factors that would effect a hairdressing service
Factor
Something which must be taken into account.
Factors are present for EVERY SERVICE
Are factors relevant to all services?
Only for specific services
Only for new services
Yes, factors are always present
Only for premium services
What does contraindication mean?
Restricts a service from being carried out
Makes a service more effective
Always present during every service
Enhances service outcomes
Can you name some contra indications to a hairdressing service?
Contra indication
Something which will restrict or prevent a service from being carried out.
NOT present during every service
Skin conditions
Bacterial infections
Skin conditions
Fungal infections
Skin conditions
Viral infections
Skin conditions
Infestations
Skin conditions
Non infectious
Why is communication important in our industry?
Why is communication important?
Good communication is essential within hairdressing.
Without it, key information can be missed, resulting in unhappy clients and possible damaged hair.
Good communication is key to finding out:
What the client wants
How they look after the hair
What is on their hair
Factors and contra indications
How we communicate
Slide text
Questioning
Questioning is really important in hairdressing
In your groups, explain what open and closed questions are, and give 5 examples of each
Non verbal
Slide text
Non verbal
REMEMBER
If you have a face like this
You have to work twice as hard to make a good first impression!!!!!
A smile can make a huge difference to how you look!!!!!
Slide text
Hair tests
In your group, list all the hair tests we do in hairdressing
Hair tests
Elasticity
Porosity
incompatibility
skin test
strand test
test cutting
development test curl
Complete the handout on the different tests we carry out before and during hair services.
