Workplace Manners: Good and Bad Behaviour
Workplace Manners: Good and Bad Behaviour
Items in this lesson
Workplace Manners: Good and Bad Behaviour
What do you already know about workplace behaviour?
Learning Objective
At the end of the lesson you will know what is good and bad behaviour at work.
Being Polite
Say please and thank you. Smile at others.
Listening to Others
Stop talking when someone else is speaking. Look at them and listen.
Arriving on Time
Get to work before your shift starts. Being on time is important.
Following Instructions
Listen to what your boss says. Do tasks as told.
Using Kind Language
Use nice words. Do not say mean things.
Helping Others at Work
Offer help when someone needs it. Teamwork is important.
Staying Calm
If you feel upset, take a deep breath. Speak calmly.
Respecting Personal Space
Give people room. Do not touch others without asking.
Unacceptable Behaviour at Work
Never Do These:
And Also Avoid:
• Shouting • Swearing • Bullying or teasing • Ignoring instructions
• Using phones when not allowed • Walking away during tasks • Being rude to customers • Touching without permission
Why Good Behaviour Matters
Good behaviour makes the workplace safe, happy and fair for all.
Let’s Practise Good Workplace Manners!
Write down 3 things you learned in this lesson.
Write down 2 things you want to know more about.
Ask 1 question about something you haven't quite understood yet.
