Unit 303 Session 4
Learning objective
What you need to know...
What do we mix together when doing an incompatibility test?
Slide heading
What test do we do to check the degree of curl achieved?
Development test curl
Pre perm test
Strand test
Porosity test
What part of the hair structure are we checking when we carry out a porosity test?
What test would you carry out if you suspected metallic salts were present on a clients hair?
Porosity
Elasticity
Incompatibility
Test cutting
Hair and skin conditions
On google classroom complete the activity "hair and skin conditions causes"
Consultation
At consultation we ask lots of questions to find out lots of things including:
Client expectations
How they manage their hair at home
Factors
Any possible contra indications
These questions, along with other things, help us to decide whether the service is achievable.
It is important to balance your clients expectations with salon resources and ability to achieve what they want
What do you think makes a service unachievable?
Prior planning
One way to ensure the service is achievable is through prior planning.
Booking clients in for consultations before the date of their appointment allows you to:
Find out what they want done
If it is achievable
Carry out any tests
Make sure you have all tools, equipment and products needed
Have enough time to complete
Personal circumstances
Job restrictions
Cost of upkeep
Time restraints on a day to day basis
High maintenance style/colour
Referring clients
If you cannot undertake your clients service yourself, or your salon does not offer the service, you should refer a client to a person or salon that can.
Record cards
Slide text
Colleague support
Learning objective
Colleague support at consultation
What support can you give a colleague during consultation?
Colleague support at consultation
The support you can give is split into 3 categories:
Analysis problems
Technical support
Product knowledge
Analysis problems
This covers anything which is going to
impact the service
Technical support
This can include:
cutting angles
Colour placement
Styling ideas
colour ideas
Anything which makes up the technical part of the service is covered by this type of support
Product knowledge
This includes:
Mix ratios
Developer levels
Grey coverage
Best product to use
Development time
Longevity (how long it lasts)
Anything which helps create the look/colour/perm comes under this category