Front Office Hfd 1

Today
Front Office Services
Hfd 1 blz 15
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Slide 1: Slide
EngelsMBOStudiejaar 1

This lesson contains 14 slides, with interactive quizzes, text slides and 1 video.

time-iconLesson duration is: 45 min

Items in this lesson

Today
Front Office Services
Hfd 1 blz 15

Slide 1 - Slide

What are some services offered by the Front Office ?

Slide 2 - Mind map

Slide 3 - Video

Which tasks do you perform as Front Office employee?

Slide 4 - Open question

Front Office Duties
  • Check in on arrival
  • Communication
  • Administrative and commercial duties
  • Customer Service
  • Billing and Check out

Slide 5 - Slide

Slide 7 - Slide

Slide 8 - Slide

Slide 9 - Slide

  • Hoe zeg je: Het spijt me, meneer, alle lijnen zijn bezet?



  • Hoe zeg je: Blijf aan de lijn, aub?

Slide 10 - Slide

Welke twee uitdrukkingen woorden gebruikt om iemand door te verbinden?

Slide 11 - Open question

Wat dient de Front Office employee te bereiken?

Slide 12 - Open question


Bye Bye!

Slide 13 - Slide

Homework
  1. Read 'Telling the Time' on OnderwijsOnline
  2. Do the exercise 'Worksheet Time' 

Slide 14 - Slide