Lesson 8 Letter of Complaint recap

Lesson 8

27 March 2025 - agenda

Recap Letter of Complaint

Practice writing a letter of complaint

Give feedback

Lesson goal: I can write a letter of complaint

1 / 21

Slide 1: Slide

EngelsMiddelbare schoolhavoLeerjaar 4

This lesson contains 21 slides, with text slides.

Lesson duration is: 45 min

Items in this lesson

Lesson 8

27 March 2025 - agenda

Recap Letter of Complaint

Practice writing a letter of complaint

Give feedback

Lesson goal: I can write a letter of complaint

Slide 1 - Slide

Slide 2 - Slide

Homework was to bring your complete letter of complaint to class
Review another persons letter
Give constructive feedback using checklists
7-minutes

timer

7:00

Structure/Formality:

Letter follows formal structure?
Tone is appropriate? (formal, polite but firm, no slang or overly emotional language)

Clarity/Detail:

Letter provides specific details about the complaint?
Dissatisfaction is clear and well-explained?
Writer give examples to strengthen arguments?

Grammar/Word choice:

No grammar mistakes
Has formal, precise vocabulary
Is not repetitive (words/sentences)

Organization/Coherence:

Clear paragraphing?
Logical flow?
Transition words connection ideas?

Giving Feedback

Slide 3 - Slide

Slide 4 - Slide

Slide 5 - Slide

Slide 6 - Slide

Slide 7 - Slide

Slide 8 - Slide

Slide 9 - Slide

Slide 10 - Slide

Slide 11 - Slide

Slide 12 - Slide

Slide 13 - Slide

Slide 14 - Slide

Slide 15 - Slide

Layout of a formal letter

Slide 16 - Slide

Slide 17 - Slide

Slide 18 - Slide

Useful phrases for a letter of complaint

Slide 19 - Slide

Discuss in groups why this is a good example of HOW NOT TO WRITE a letter of complaint? Be prepared to share examples of errors!

Slide 20 - Slide

Slide 21 - Slide