ILM L3 - The Communication Process - Session 2- NEW

• Leadership
• Higher Education (degree)

Name some of the advantages of effective communication

Name some of the consequences of poor communication

Describe a step in the communication cycle

What is meant by a barrier to communication?

Name a barrier to communication

Describe a technique or solution to overcoming a barrier to communication.

https://www.123test.com/disc-personality-test/ 

Which colour represents you?

Red

Blue

Yellow

Green

What was your most dominant personality factor?

Did you feel this was accurate? And why?

Compliance

Blue personality type as they are detail orientated.

Those with Compliance traits are detail-oriented, systematic, and methodical. They focus on precision and quality in their work.

Influence

Yellow personality type.

Everything is exciting and about having fun.

People with influential traits are typically sociable, outgoing, and enthusiastic. They excel in interpersonal relationships and communication.

Steadiness

Green personality, they really care about people and remember to ask about their families or friends.

Steadiness traits are associated with a calm, patient, and cooperative nature. Individuals with these traits value stability and are excellent team players.

Dominance

Red personality types.

Individuals with dominant traits tend to be assertive, decisive, and results-oriented. They are often seen as confident and competitive.

Step 1 – Group Task (10–15 minutes):

Each group must brainstorm 2–3 clear points related to their assigned focus (advantages or disadvantages).

Encourage use of real-life examples from school, work, or everyday situations (e.g., emails, reports, texts, etc.).

Ask them to prepare a brief explanation for each point.

Step 2 – Presentation (2–3 minutes per group):

Each group presents their findings to the class.

While presenting, encourage the other groups to take notes for comparison.

Step 3 – Whole Class Discussion (10 minutes):

Facilitate a group discussion:

Which points did everyone agree with most?

Are there situations where a disadvantage could actually become an advantage (or vice versa)?

How can we overcome the disadvantages?

💬 Optional Extension:

Debate Round: Pair an "advantage" group with a "disadvantage" group and have them challenge each other’s points with counterexamples.

Divide into six groups.
Three groups will investigate written communication.

Three groups will investigate oral communication.

Detail advantages and disadvantages of each communication method.

Non verbal communication can complement verbal communication such as looking happy when saying you are happy. It can reinforce verbal communication such as looking angry when telling your children off. It can substitute verbal communication such as nodding your head to indicate yes rather than actually saying yes. And it can contradict verbal communication like when a woman says she is fine but her body language clearly indicates that she is not fine.

https://2012books.lardbucket.org/books/a-primer-on-communication-studies/s04-01-principles-and-functions-of-no.html

https://brandmentions.com/wiki/Why_is_Feedback_Important_in_Communication

https://www.ennova.com/en/resources/blog/ex/feedback-is-the-key-to-success

What actions can be taken to improve a particular area of your communication?