The Management activity that best defines what is needed to achieve an objective is:
B) Controlling
D) Planning
A) Organizing
C) Directing
The Management activity that best defines what is needed to achieve an objective is:
B) Controlling
D) Planning
A) Organizing
C) Directing
The Management level responsible for determining strategic direction is:
A) Middle management
D) Shareholders
B) First-line management
C) Executive management
The Management skill requiring broad analytical strategy is:
B) Time management
A) Decision making
C) Conceptual
D) Leadership
The area of Management responsible for producing revenues is:
C) Marketing
D) Finance
B) Operations
A) Human resources
Monitoring performance to ensure goal achievement is known as:
A) Planning
C) Organizing
D) Controlling
B) Directing
The 'S' in McKinsey Framework for daily processes is:
D) Style
B) Strategy
C) Systems
A) Structure
The specification of jobs and their relations is called:
A) Delegation
D) Organizational structure
C) Role responsibility
B) Job specialization
Grouping jobs into logical units is known as:
D) Departmentalization
A) Specialization
B) Accountability
C) Authorization
A key factor in determining an organization's structure is:
B) Location and life-cycle stage
C) Profitability and leverage
D) Mission and strategy
A) Competition and technology
An organizational structure with autonomous departments is called:
C) Matrix
A) Functional
B) Divisional
D) Virtual
The amount of product a company can produce is:
D) Excess
C) Efficiency
B) Output
A) Capacity
Utility created when products are available where needed is:
C) Possession
A) Time
D) Form
B) Place
Planning based on product characteristics is called:
A) Assessment
B) Location
D) Quality
C) Layout
The PDCA cycle refers to:
C) Plan, do, check, act
B) Proceed, do, check, assess
A) Plan, decide, correct, act
D) Proceed, decide, check, assess
Behavior that detracts from performance is known as:
A) Inclusive
D) Associative
B) Negative reinforcement
C) Counterproductive
The psychological contract aspect provided by the employee is:
B) Pay
C) Skills
D) Security
A) Benefits
Leaders focus on people, while managers focus on:
D) People
C) Sales
A) Productivity
B) Profitability
Confidence and respect are part of which Maslow's needs?
A) Belonging
D) Esteem
C) Self-actualization
B) Safety
Organizations need which to be effective?
A) More leadership than management
C) Both leadership and management
D) Either leadership or management
B) More management than leadership
The leadership approach assuming behaviour differs is the:
B) Behavioral
A) Situational
C) Trait
D) Virtual