Writing lesson 1

• Engels
• MBO
• Studiejaar 1

Welcome 

Planning

- structuring an email​

- example

- practice ​

- learningtool​

- nulmeting

By the end of this lesson:

-I will be able to identify and describe the structure of an email;​

-I will be able to categorize information into the correct parts of an email;​

-I will be able to use at least 3 language support sentences

what is supposed to be in an email?

1

2

3

4

5

6

Subjectline

Body

Greeting

Closing statement

Farewell 

Introduction

Structure

1. Subjectline​

2. Greeting​

3. Introduction​

4. Body​

5. Closing statement ​

6. Farewell 

Structure

1. Subjectline​ - Complaint

2. Greeting​ -  Dear Sir/Madam,

3. Introduction​ - I hope this email finds you well.

4. Body​ - Unfortunately, there has been a mistake in my order.

5. Closing statement ​- I look forward to hearing from you.

6. Farewell - Yours sincerely,

what is a correct greeting?

1. Dear [Name],
2. Best regards,
3. I hope this email finds you well.

what is a correct body?

1. Please let me know if you need any further information.
2. Thank you for your time.
3. I am writing to ask about the project deadline.

what is a correct closing statement?

1. Could you please reply to this email?
2. Best regards,
3. I look forward to hearing from you.

what is a correct closing statement?

1. Miss Medina
2. Byee
3. Thanks

Dear Mr. Brown,

I hope this email finds you well. I am writing to inquire about the status of the project report. Could you please provide an update?

I look forward to hearing from you.

Best regards,

Miss Medina

what is the signature?

1. Best regards
2. Miss Medina
3. Dear Mr. Brown
4. I look forward to hearing from you.

What is the closing statement?

1. Dear Mr. Brown
2. I hope this email finds you well.
3. I look forward to hearing from you.
4. Best regards

Learning tool

‘FILING A COMPLAINT’

You are sending an email to a retail manager of a hardware store your company works with. You ordered 4 dozen black pens, however you got 3 dozen blue pens and you are filling in a complaint. Your task is to get the right order.

• Greet the customer service

• State your problem and what you were supposed to get

• Ask for the right order, or a refund

• Ask what you will have to do with the wrong pens

• State that you want to change the address which it will be send to

• Ask when the pens should arrive

• End the email appropriately