Mastering Communication Skills for Assessment Success
Mastering Communication Skills for Assessment Success
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Mastering Communication Skills for Assessment Success
What do you already know about verbal and nonverbal communication?
Learning Objective
At the end of the lesson you will understand key verbal and nonverbal communication types, distinguish formal and informal communication, and apply written communication techniques for professional settings.
What Is Communication?
Communication is the process of sharing information, ideas, and feelings. It involves encoding, transmitting, and decoding messages.
Types of Communication
Verbal communication uses words, spoken or written. Nonverbal communication includes body language, gestures, and facial expressions.
Verbal vs Nonverbal Techniques
Nonverbal Techniques
Eye contact Gestures Posture
Verbal Techniques
Clear articulation Tone and pitch Active listening
Formal vs Informal Communication
Formal: Structured, professional, official settings. Informal: Casual, unstructured, social settings.
Interactive Activity: Role-Play
In pairs, role-play a given scenario: one as a manager and one as an employee. Use both verbal and nonverbal communication.
Reflect: Barriers to Communication
Think about common barriers, like noise, misunderstanding, or cultural differences. How could you overcome them?
Application: Communication in Practice
Peer Review
Task
Write a short email invitation for a meeting. Use formal language and structure.
Swap with a classmate and provide constructive feedback on clarity and tone.
Writing for Social Media and Presentations
Choose clear, concise language. Adapt your tone to fit the medium and target audience.
Minutes of Meeting: Best Practices
Record main points, decisions, and action items clearly. Use bullet points for clarity.
Quiz: Test Your Knowledge!
1. What is nonverbal communication? 2. What is the purpose of meeting minutes? 3. Give an example of a formal email opening.
Reflect and Prepare for Assessment
Review your strengths and areas to improve in verbal, nonverbal and written communication. Set one goal for practice before your assessment.
Write down 3 things you learned in this lesson.
Write down 2 things you want to know more about.
Ask 1 question about something you haven't quite understood yet.
