Unit 14 Lesson One/Two

Unit 14 Overview

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Unit 14 Overview

Grade Boundaries 

Note: These may change year on year.

Lesson One 

Part A- January 2026 Paper

Scenario: 


Hardware Needed?

IT Service Strategy Tips 

Prioritize the requirements, colour coding may work well here. We can print your pages in colour. 


Remember to link everything back to your scenario.


You can be general at this point, but it is better to be as specific as possible, you will need this for activity 2 and will also save you space. 

Software Needed?

Write down 3 things that you remember from this lesson

Ask 1 question about something that's not clear.