4V READING ALQUIN
1 / 10
Lesduur is: 45 minOnderdelen in deze les
Slide 1 - Tekstslide
Store managers who try to solve in store problems may be part of that problem themselves.
A
true
B
false
Slide 2 - Quizvraag
Online review sites and customer surveys have made mystery shoppers unnecessary. True or False?
A
true
B
false
Slide 3 - Quizvraag
Mystery shoppers are usually female because they are more efficient shoppers.
A
true
B
false
Slide 4 - Quizvraag
Reviewers get paid less because they are always positive about the products they review. T / F
A
true
B
false
Slide 5 - Quizvraag
If a mystery shopper’s feedback is consistently positive, they can get a permanent contract with that store.
A
true
B
false
Slide 6 - Quizvraag
A mystery shopper knows in advance exactly what to do, buy and ask during the shop.
A
true
B
false
Slide 7 - Quizvraag
Mystery shoppers are sent clothing online beforehand so that they can blend in when they get to the store.
A
true
B
false
Slide 8 - Quizvraag
Alongside shopping, mystery shoppers also work on recorded phone calls to clients and rival companies.
A
true
B
false
