Rekenen

• Chinees
• HBO
• Studiejaar 4

Strategic planning

Mission and values

Most organisations today set out two statements that guide their actions, these are:

• A mission statement setting out the purpose of the organisation, usually in one of a small number of sentences. It needs to be clear to communicate the key purpose of the organisation to all stakeholders.  So clear communication.

• A values statement setting out the core values of the organisation and what it believes in. these values should shape all of the relationships between members of the organisation and other stakeholders. So what for company is it.

Cascading of objectives=

The objectives that are set for the organisation as a whole cascade down into objectives set for the various components of the organisation as follows. (Image above)

Use of SMART objectives

In business a good set of objectives should be SMART.

• Specific= What is it that you want to achieve.

• Measurable
 • Achievable.

• Realistic
 • Time related.

Public sector aims

• Service provision
• Cost limitation
• Money is important
• Meeting government standards
• Growth of range of provision
• Owned by private citizens

Private sector aims

• Break-even
• Survival
• Help the community
• Growth
• non-profit
• Owned by the government

Above you can see the key stakeholders

Functional areas

Types of functional areas.

The functional areas are the specialist areas of activity within an organisation. the following topics are the ones that include:

• Finance

• Marketing

• Production

• Customer service

• Sales

• Human resources

Is ING a private or public company?

1. Private
2. Public
3. Tertiare
4. Secondary

What is SMART (write down four terms)

which is variable cost

Which is fixed cost?

What are the costs that the companies has to pay per month.

Which of the answers are the correct answers of the last question. [2 correct answers]

1. Gas/electricity
2. Labor unions
3. Other companies
4. Workers

Which of these is not a functional area?

1. Janitor
2. Finance
3. Human resources
4. Production

which anwers are key stakeholders?

1. Workers
2. European union
3. Employees
4. Farmers

Choose two answers. one is private sector aim and the other one public. (two correct answers)

1. Owned by citizens
2. The government wants to make profit
3. Owned by communities
4. Non-profit