NCFE Unit 13 Resort Representatives Roles and Responsibilities

• Travel and Tourism
• Further Education (Key Stage 5)

Resort Representative 

Roles and Responsibilities

- L.O 2 Welcome Pack

Roles of a
Holiday Representative

What is a 'welcome pack'?

Share your experiences -

was it useful?

what would you change?

Group task - read the example Welcome Pack on Canvas.
1. What is good about the Welcome Pack?

Group task - read the example Welcome Pack on Canvas.
1. What would you change about this Welcome Pack?

Your Welcome Pack

Choose your favourite overseas holiday destination, for example San Antonio Town in Ibiza, Montego Bay in Jamaica, Sydney in Australia. Now choose an accommodation in this destination

Use notes from class discussions, the example welcome pack, reliable websites (see Canvas) and your own knowledge to create a Welcome Pack for your chosen accommodation and resort 

Include your full name  on the front page of your work

Your Welcome Pack

You must include the following in your welcome pack:

• information about the accommodation
• information about the resort
  
• an excursions leaflet and booking form (see next slide)
• a FAQ leaflet (frequently asked questions)
  
• an invitation to the welcome meeting
  
• an activity schedule for a children’s club

Booking Form

An exemplar Booking Form has been provided on Canvas

Download and edit this booking form to reflect one excursion that you have included in your Welcome Pack

You must submit the Booking Form with your Welcome Pack 

 

Your Welcome Pack

Your welcome should be 

• professional
• eye catching
• interesting
• informative
• unique

Questions?

Do you have any questions about creating your Welcome Pack?