Lesson 1.5 The dog ate my homework....

Lesson 1.5  : The dog ate my homework....
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Slide 1: Tekstslide
EnglishFurther Education (Key Stage 5)

In deze les zitten 16 slides, met interactieve quizzen, tekstslides en 1 video.

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Lesson 1.5  : The dog ate my homework....

Slide 1 - Tekstslide

0

Slide 2 - Video

Lesson aims
Know how to apologize on the phone
Know how to talk about your opinion over the phone

Know how to put in a complaint in a respectful manner

Slide 3 - Tekstslide

What do you say when you are
running late?

Slide 4 - Open vraag

How do you say that you have forgotten something?

Slide 5 - Open vraag

What do you say if you want to change your appointment?

Slide 6 - Open vraag

What do you say when you want to cancel the appointment?

Slide 7 - Open vraag

Slide 8 - Link

DoorEngels
Alfa-connect
Bundle
DoorEngels
29: At Work ; all steps

Slide 9 - Tekstslide

Slide 10 - Link

At Work : All steps

choose a complaint from step 3 

OR
think of your own situation,
can you think of a complaint? 

Slide 11 - Tekstslide

Ready??
You can complain to me...

and continue with the rest of your homework


Slide 12 - Tekstslide

Keeping up
remember to do ALL your assignments
See the planner

before you can sit the exams!

Slide 13 - Tekstslide

Lesson aims
Know how to apologize on the phone
Know how to talk about your opinion over the phone

Know how to put in a complaint in a respectful manner

Slide 14 - Tekstslide

Customer satisfaction.......
What grade would you give this class?
😒🙁😐🙂😃

Slide 15 - Poll

See you in two weeks!!

Slide 16 - Tekstslide