H3A -25-03
Welcome back, H3A
Please take out your laptop.
Lesduur is: 1 minOnderdelen in deze les
Welcome back, H3A
Please take out your laptop.
Today's planning
Recap: how to write a formal letter.
Writing: get feedback on your second letter and write your third letter.
Feedback: grading your neighbours work.
Feedback: for me.
Lesson aims:
I can write a well-structured formal letter.
I can give feedback using clear criteria.
What needs to be in your formal letter?
General info
Formality: no gonna, wanna, can't, shouldn't.
Polite: "I want you to give me a refund" -> "I would like a refund"
Spelling:
'I's should be with a CAPITAL.
Do not use 'I' at the start of a sentence.
Do not forget to add comma's and dots.
Do not ever add a '!' in a formal letter.
You begin... your information!
Adelaarweg 48
Dedemsvaart, 8181QU
The Netherlands
When you wrote it!
Adelaarweg 48
Dedemsvaart, 8181QU
The Netherlands
25 03 2026
Who you are writing to
Adelaarweg 48
Dedemsvaart, 8181QU
The Netherlands
25 03 2026
Jake Verheen
Restaurant Star
Starroad 29, 3333GB Liverpool
England
Almost done!
Jake Verheen
Restaurant Star
Starroad 29, 3333GB Liverpool
England
Dear Mr. Verheen (Sir/Madam als je de gender niet weet.)
Introduction
Tell us:
Who are you?
Why are you writing?
What do you want?
Keep in mind:
* Add one blank line before and after the introduction!
First of all, I would like to introduce myself. My name is Jantje Bakker and I am a fifteen-year-old boy from Dedemsvaart. Last week, I went to your restaurant and one of your employees was very rude to me. I would like an apology.
Main body
One paragraph = one topic.
One blank line between each paragraph.
Als er veel in de brief moet staan, probeer te sorteren wat bij elkaar past. Dit maakt je brief gemakkelijker te volgen.
To start, the employee spoke to me in a very unfriendly way. I asked a simple question about the menu, but he answered in a rude tone. Because of this, I did not feel welcome in your restaurant. As a result, my visit was unpleasant.
Conclusion
Write what you want/expect from the reader.
I hope you understand my problem. I would like an apology for this situation. I would also like a reply to this letter. Thank you for your time.
Ending your letter
I hope to hear from you soon.
Yours sincerely,
Jantje Bakker
mr jan de vries
straat 12
dedemsvaart
20 March 2026
restaurant de zon
de restaurant manager
straat 45 dedemsvaart
dear sir or madam,
last week i went to your restaurant and the food was cold. also the waiter was not nice. my brother likes your restaurant and we come there often. so i am gonna notice the difference. i am very unhappy.
i think the service can be better. Perhaps you will get a gold star if you solve these problems. What do you think?
thank you very much for your time,
jantje bakker
Things that were missing
No proper introduction of writer
“i” not capitalized
Addresses incomplete: no postal code.
Address in wrong order
Paragraphs mix many topics
No clear request for apology
Informal tone
Closing not formal
No signature
Up to you
What: Write your next letter.
How: Work alone or in pairs.
Time: 40 minutes.
Done: Hand in your letter.
Help: Raise your hand if you need it.
Result: Less homework for Friday if you finish the letter
40
minute
00
second
Giving each other feedback
What: read your neighbour's text and see if they have a good:
Layout
Formal language + capitalised 'I's
No gonna/wanna/can't/won't etc.
How: In pairs
Time: 5 minutes
Result: You have written your feedback on the back of the paper.
Done: Fill out this enquete:
https://docs.google.com/forms/d/e/1FAIpQLScnyNdfRWqOsP0qmdJsFjkQD0wKu99jJ8AcG2E67symeEmYkA/viewform?usp=publish-editor
