Unit 301 LO1
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Slide 1 - Tekstslide
Provide a list of services provided by Civil Service departments
Slide 2 - Open vraag
Provide a brief description of the department you work in and the role you play in delivering a service to the people of Northern Ireland
Slide 3 - Open vraag
What day does Colin not normally work?
A
Monday
B
Wednesday
C
Friday
D
Thursday
Slide 4 - Quizvraag
When is Colin’s timesheet actually due?
A
Last Friday
B
This Friday
C
Next Thursday
D
It wasn’t mentioned
Slide 5 - Quizvraag
What was wrong with Colin’s equipment? (Select all that apply)
A
Headset was missing
B
Monitor was upside down
C
Chair was replaced with a yoga ball
D
Headset was filled with jellybeans
Slide 6 - Quizvraag
Why couldn’t Mrs McCracken renew her dog’s passport?
A
Her dog wasn’t microchipped
B
Pet passports were no longer valid
C
Her dog couldn’t recite the national anthem
D
Colin refused to help
Slide 7 - Quizvraag
Who noticed Colin’s email mistake?
A
Linda
B
Mrs McCracken
C
Brian in Accounts
D
No one
Slide 8 - Quizvraag
How many passports did Colin process?
A
One
B
Three
C
None
D
Four
Slide 9 - Quizvraag
What time did Colin finally drink his coffee?
A
8:53am
B
9:02am
C
10:15am
D
He didn’t
Slide 10 - Quizvraag
List factors that may affect operational delivery when working with other professions and across departments
Slide 11 - Open vraag
List all the benefits of working for the Civil Service. Include benefits around well-being and development
