Utilising Artificial Intelligence
Adam Hurrell
Digital Transformation Training Consultant
26th February 2026
Utilising Artificial Intelligence
Adam Hurrell
Digital Transformation Training Consultant
26th February 2026
Identify key online risks (Scams, Privacy Issues and Data exposure)
Understand safety strategies like strong passwords, 2FA and verifying validation of messages
Organise files confidently (Create folders & subfolders, copy & paste)
Introduced to Emails
What we covered last week
Digital Workshops
Relaxed, informal workshop – no pressure
Ask questions any time (As long as you don’t interrupt anyone 😊)
Group discussions and sharing ideas
Individual tasks to carry out
Short 15-minute break midway
Today’s workshop:
Demonstration of Email Functions
Login to your Outlook Account using the below link
(I will assist with 2FA)
https://serc2.sharepoint.com/sites/h-li
Individual Activity
Try sending an email to ahurrell@serc.ac.uk and CC’ing ahurrell.serc@gmail.com
minute
second
Outlook (Desktop or Web)
1. Open Outlook and click New Email or New Message.
Click the paperclip icon 📎 or Attach File.
Choose the file you want to attach from your computer.
A. Browse this computer – Choose a file that’s on the computer
B. OneDrive – Browse files saved on your OneDrive
4. The file will appear below the subject line.
5. Finish writing your email and click Send.
How to add an email attachment
How to add an email attachment
Download an Email Attachment
Open Outlook and select the email that contains the attachment.
Locate the attachment at the top of the message or under the message header.
Click the attachment name or the download icon ⬇️.
Download – Saves the file to your computer’s Downloads folder.
Save As – Choose a specific folder on your computer to save the file.
Save to the chosen folder
The file will download and save to the location you selected.
Open the file from your computer
How to download an email attachment
How to download an email attachment
Demonstration of adding and downloading an email attachment
Individual Activity
Try sending an email to your personal email address containing the 3 PDF files on the USB drive
minute
second
What is Artificial Intelligence?
Artificial Intelligence (AI) refers to machines or software that perform tasks that require “human intelligence” such as learning, reasoning, problem-solving, and understanding language
What is Artificial Intelligence?
AI typically performs specific tasks or aims to perform any task a human can with the ability to think and reason flexibly such as generating content (text, images, videos, summaries) and analysing information
Virtual agents and chatbots
Suggestive web searches
Pattern recognition
Voice and speech recognition
Facial recognition
Autonomous driving
Automatic scheduling
Healthcare (Diagnostics, personalised medicines, reviewing a patient's medical history)
Finance (Fraud detection, and personalised financial advice)
Scribe
Route planning
Examples of how AI is used today
Search Engine
Reviewing T&C’s
Starting point for lesson planning
Code Review
Sample data generation
Meal Planning
Reviewing & Improving Workouts
How Adam uses AI
Give it clear instructions (prompts)
Check Accuracy of all information!
Never disclose private or personal data
Think of AI as a tool to support not replace critical thinking
Never use AI to impersonate a real person
Best Practise when using AI
Most popular AI Tools based on your age group
ChatGPT
Microsoft Copilot
Google Gemini
Demonstration of Microsoft Copilot
Individual Activities
Using Microsoft Copilot complete the following:
1) Find out more information from the Example-Car-Insurance-Policy PDF
2) Summarise a long news article from MSN News – msn.com
3) Create an image
Bonus Task – Experiment with AI using your own prompts!
minute
second
Understand and email sending messages, replying, CC’ing, forwarding, attaching files and downloading them
Understand the foundations of artificial intelligence and gained confidence in using artificial intelligence tools
By the end of this workshop:
Thank you
Any Questions
Adam Hurrell
ahurrell@serc.ac.uk