Utilising Artifical Intelligence

Utilising Artificial Intelligence

Adam Hurrell

Digital Transformation Training Consultant

26th February 2026

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Items in this lesson

Utilising Artificial Intelligence

Adam Hurrell

Digital Transformation Training Consultant

26th February 2026

  • Identify key online risks (Scams, Privacy Issues and Data exposure)

  • Understand safety strategies like strong passwords, 2FA and verifying validation of messages

  • Organise files confidently (Create folders & subfolders, copy & paste)

  • Introduced to Emails

What we covered last week

Digital Workshops

  • Relaxed, informal workshop – no pressure

  • Ask questions any time (As long as you don’t interrupt anyone 😊)

  • Group discussions and sharing ideas

  • Individual tasks to carry out

  • Short 15-minute break midway

Today’s workshop:

Demonstration of Email Functions

Login to your Outlook Account using the below link
(I will assist with 2FA)

https://serc2.sharepoint.com/sites/h-li

Individual Activity

Try sending an email to ahurrell@serc.ac.uk and CC’ing ahurrell.serc@gmail.com

5

minute

00

second

Outlook (Desktop or Web)

1. Open Outlook and click New Email or New Message.

  1. Click the paperclip icon 📎 or Attach File.

  2. Choose the file you want to attach from your computer.

A. Browse this computer – Choose a file that’s on the computer

B. OneDrive – Browse files saved on your OneDrive

4. The file will appear below the subject line.

5. Finish writing your email and click Send.



How to add an email attachment

How to add an email attachment

Download an Email Attachment

  1. Open Outlook and select the email that contains the attachment.

  2. Locate the attachment at the top of the message or under the message header.

  3. Click the attachment name or the download icon ⬇️.

    1. Download – Saves the file to your computer’s Downloads folder.

    2. Save As – Choose a specific folder on your computer to save the file.

    3. Save to the chosen folder

  4. The file will download and save to the location you selected.

  5. Open the file from your computer

How to download an email attachment

How to download an email attachment

Demonstration of adding and downloading an email attachment

Individual Activity

Try sending an email to your personal email address containing the 3 PDF files on the USB drive

5

minute

00

second

What is Artificial Intelligence?

Artificial Intelligence (AI) refers to machines or software that perform tasks that require “human intelligence” such as learning, reasoning, problem-solving, and understanding language

What is Artificial Intelligence?

AI typically performs specific tasks or aims to perform any task a human can with the ability to think and reason flexibly such as generating content (text, images, videos, summaries) and analysing information

  • Virtual agents and chatbots

  • Suggestive web searches

  • Pattern recognition

  • Voice and speech recognition

  • Facial recognition

  • Autonomous driving

  • Automatic scheduling

  • Healthcare (Diagnostics, personalised medicines, reviewing a patient's medical history)

  • Finance (Fraud detection, and personalised financial advice)

  • Scribe

  • Route planning

Examples of how AI is used today

  • Search Engine

  • Reviewing T&C’s

  • Starting point for lesson planning

  • Code Review

  • Sample data generation

  • Meal Planning

  • Reviewing & Improving Workouts

How Adam uses AI

  • Give it clear instructions (prompts)

  • Check Accuracy of all information!

  • Never disclose private or personal data

  • Think of AI as a tool to support not replace critical thinking

  • Never use AI to impersonate a real person

Best Practise when using AI

Most popular AI Tools based on your age group

ChatGPT

Microsoft Copilot

Google Gemini

Demonstration of Microsoft Copilot

Individual Activities

Using Microsoft Copilot complete the following:

1) Find out more information from the Example-Car-Insurance-Policy PDF
2) Summarise a long news article from MSN News – msn.com
3) Create an image
Bonus Task – Experiment with AI using your own prompts!

30

minute

00

second

  • Understand and email sending messages, replying, CC’ing, forwarding, attaching files and downloading them


  • Understand the foundations of artificial intelligence and gained confidence in using artificial intelligence tools


By the end of this workshop:

Thank you


Any Questions

Adam Hurrell

ahurrell@serc.ac.uk