English for Service Employee
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Lesson duration is: 50 minItems in this lesson
Slide 1 - Slide
Slide 2 - Slide
What kind of contact do you have with customers at your work/internship?
Slide 3 - Mind map
In what ways could you be polite to a customer?
Slide 4 - Open question
Slide 5 - Slide
Slide 6 - Slide
Slide 7 - Video
Rewrite the receptionist's questions (name, surname, adress) but start the sentence with 'could'.
Slide 8 - Open question
Slide 9 - Video
What help could the receptionist have offered the mother and child?
Slide 10 - Open question
Slide 11 - Slide
A visitor is not wearing his face mask
Slide 12 - Mind map
A customer is wet and cold from the rain
Slide 13 - Mind map
Visitor is at your desk and the phone rings
Slide 14 - Mind map
Thinks of things to say to customers at your work/internship using could/would/please etc.
