SVTM English 1.2 lesson 5

Tourism Management 
English 1.2, Lesson 5
English 1.2
Lesson 2
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This lesson contains 50 slides, with interactive quizzes and text slides.

Items in this lesson

Tourism Management 
English 1.2, Lesson 5
English 1.2
Lesson 2

Slide 1 - Slide

Goals for today
Goal 1
Formal letter quiz
Goal 2
Grammar test
Goal 3
Vocabulary test
Goal 4
Formal letter/infographic clarity

Slide 2 - Slide

Goal 1
Formal letter quiz 
Get started - LessonUp app at the ready
Note: these questions have a timer because they are aimed at students who watched the web lecture.

Slide 3 - Slide

Is it acceptable to use "I" or "we" in a formal letter?
timer
0:10
A
Yes
B
No

Slide 4 - Quiz

Personal pronouns & formal writing
  • 1st person singular (I, my, me):  used in letters of application (a.k.a. cover letters (sollicitatiebrief) )
  • 1st person plural (we, our, us): used in business letters and emails, written on behalf of an organisation
  • In all other forms of formal writing, a neutral style is used, avoiding the use of the 1st and 2nd personal pronouns (so no I, we, you)

Slide 5 - Slide

Can you start a letter with 'I' or 'we'?
timer
0:10
A
Yes
B
No

Slide 6 - Quiz

The first word...
Note that in English, it is perfectly acceptable to start a letter using 'I' or 'we'.
Note that you always start using a capital letter, despite of the fact that the salutation is followed by a comma!

Slide 7 - Slide

How do you start a formal letter to Bella Jones (female)? Note: in UK spelling
timer
0:20

Slide 8 - Open question

What is the more common, modern way to formulate the closing greeting
of a formal letter?
timer
0:20

Slide 9 - Open question

Does your formal letter need an introduction?
timer
0:30
A
Yes, with details about your name, age, school, etc.
B
Yes, you briefly state your function, & the why of the letter
C
No, it is clear from the infographic what it is about
D
No, it will make the letter too long

Slide 10 - Quiz

Does your formal letter need a final paragraph to round it off?
timer
0:20
A
No, it will make my letter too long
B
Yes, I need to clarify what I expect from the reader

Slide 11 - Quiz

Remember:
No contractions in formal writing

Yes:  We are  /  They did not  /  She should have
No: We're  /  They didn't  /  She should've

Slide 12 - Slide

Which phrase would you choose for a formal letter?
timer
0:40
A
The guests will be driven to the hotel. And they will receive a drink on arrival.
B
The guests will be driven to the hotel, and they will receive a drink on arrival.

Slide 13 - Quiz

No conjunctive coordinators
at the beginning of a sentence!

Slide 14 - Slide

Conjunctive coordinators
Useful words, but not at the beginning of a sentence in a formal text.   Also known as the FANBOYS:


But
Or
Yet
So

For
And
Nor

Slide 15 - Slide

Replace "But":
We have to make a profit. But we will not siphon off all our revenue to our own country.
timer
0:40
A
Yet,
B
Never
C
In contrast,
D
However,

Slide 16 - Quiz

Replacement
But - replace with However, 

Slide 17 - Slide

Replace "And":
Our target consists of affluent people. And most of them have finished their higher education.
timer
1:00
A
Also
B
Furthermore,
C
Nevertheless,
D
Yet

Slide 18 - Quiz

Replacement
And - replace with Furthermore, 

Slide 19 - Slide

Replace "So":
Our target group loves culture. So we will organize a sightseeing tour.
timer
0:30
A
Furthermore,
B
Therefore,

Slide 20 - Quiz

Replacement
So - replace with Therefore,

Slide 21 - Slide

Rewrite, correcting the mistake as efficiently as possible:
The climate is mild in winter. Which is Malaga's main pull factor.
timer
1:30

Slide 22 - Open question

Full clauses
Every sentence must be a full (independent) clause, with a subject and a verb.
"Which is Malaga's main pull factor." is a  (dependent) subclause (bijzin) and cannot be used independently.

Slide 23 - Slide

Which is the better choice for a formal letter?
timer
0:20
A
This is a very interesting option.
B
This is a really interesting option.

Slide 24 - Quiz

Warning
In formal writing, using  "really" instead of "very" 
is not acceptable.

Slide 25 - Slide

Which is the better choice for a formal letter?
timer
0:20
A
You can choose from the following options:
B
The following options are available:

Slide 26 - Quiz

Warning
In a formal letter, avoid addressing the reader with 'you'. 
The neutral style is more professional

Slide 27 - Slide

How did you do?
Great! I know how to write formally
Good. Made a few mistakes, but they make sense now
Okay. I made quite a few mistakes, but I understand them
Not too good: I made many mistakes. I need to study this!

Slide 28 - Poll

Pleased? Goal achieved!
Not pleased? Work to do!

Slide 29 - Slide

Goal 2
Grammar test

Slide 30 - Slide

Rewrite this sentence using the modal verbs can / could:

Summers in Lisbon are sometimes quite hot.

Monique will show you the first rewrite.

Slide 31 - Open question

Rewrite using can / could:
If the weather is good, this outing will possibly be the highlight of the trip.

Slide 32 - Open question

Rewrite using the modal verb may / might:
If the amenities are not modernized on time, it is possible that there will be regular power cuts in this hotel.

Slide 33 - Open question

Rewrite using the modal verb should:
It is expected to tip the hotel staff if they provide good services.
Tip: You may need to change the word order.

Slide 34 - Open question

What did you think of this grammar test?
Easy peasy lemon squeezy
It was difficult but doable
it was difficult and I made many mistakes
I didn't study the grammar, so it made no sense to me.

Slide 35 - Poll

Goal 2
Grammar test: done!

You know what to do at home based on how you did.

Slide 36 - Slide

Goal 3
Vocabulary test

Slide 37 - Slide

Dictation
Take pen and paper

Slide 38 - Slide

Dictation check
1. When they calculated the price, they forgot to take the indirect costs into account.
2. After the calculation of all the costs, the outcome is a profit margin of 8%.
3. The financial side of our project is extremely solid.
4. How many trips must be sold to reach the break-even point?
5. This package may provide a valuable boost to your revenue.

Slide 39 - Slide

How did you do?
Great! No more than 1-2 mistakes
3-4 mistakes.
5-6 mistakes
7-8 mistakes
Ouch! more than 8 mistakes

Slide 40 - Poll

Pleased? Goal achieved!
Not pleased: work to do!

Slide 41 - Slide

Goal 4
Gain clarity on the infographic and formal letter.

Slide 42 - Slide

What goes in the infographic?

Slide 43 - Mind map

What is the objective of the formal letter and what should be included?

Slide 44 - Mind map

Infographic:

Key points regarding the stories as they relate to the city trip you have put together.
Formal letter:

Letter to the senior management of your tour company (you write it individually but on behalf of the product department) justifying and elaborating on the points made in the infographic to persuade senior management to add your city trip to the products offered.

Slide 45 - Slide

Clear? Well done.
Unclear? Review the last slide/course overview/Moodle.

Slide 46 - Slide

Feedback Infographic
• Revise your infographic based on 
- the feedback 
- your increased knowledge and 
- your progressive insight

Slide 47 - Slide

Feedback draft formal letter
  • Use Formal Letter Feedback form on Teams to give 1 classmate feedback.
• Revise your letter based on the feedback, and on 
your own progressive insight.


Slide 48 - Slide

Homework
  • Write your full draft of the formal letter and submit on Teams before the next lesson in the FORMAL LETTER folder (mapje)
  • Write down any questions you have for the final lesson.
  • Revise the notes you made of what was unclear after the feedback evaluations. Pick out your most pressing question for the teacher to answer in the final lesson. Email this 24 (working) hours before class.

Slide 49 - Slide

We're ALMOST THERE!

Slide 50 - Slide