Introduction to Housekeeping & Front Office Roles

• New lesson editor
• Hospitality
• Upper Secondary (Key Stage 4)
• GCSE

Introduction to Housekeeping & Front Office Roles

Week 1 - Amy Brown

A day in the life of the Housekeeping Department

Heading Up the Housekeeping Department at Waldorf Astoria - YouTube

Hotel Housekeeping Duties: A Day in the Life (hoteltechreport.com)

Roles and responsibilities in accommodation - Careers in hospitality - GCSE Hospitality (CCEA) Revision - BBC Bitesize

A day in the of the Front Office Department

Responsibilities of Front Office Manager (youtube.com)

Guest cycle at a hotel video hilton - Google Search

Guest Cycle: What It Is And How It Works - SetupMyHotel

The Guest Cycle

Interaction between Housekeeping & Front Office Departments

Synthesia Video - on Teams

Complete Task

Now that you have completed the background reading. Go to Teams 'Assignments' and complete the worksheet.