Preparing to write a formal letter
Do you know words & phrases of letter writing?
Match words/phrases to the correct definition
Preparing to write a formal letter
Do you know words & phrases of letter writing?
Match words/phrases to the correct definition
Letter Writing Quiz
Deal the cards and find out what you do know about letter writing
The Format & Structure of a Letter
A letter needs to look like a letter
Identify which the "parts" go where?
Putting it all together!
🎬 Cinema Trip – Prepare Your Ideas
You visited the Odeon Cinema recently to watch a film. Write a formal letter to the manager, Kelsie Donnelly. Kelsie wants feedback to improve the customer experience and has asked you to write a letter to her to inform her of your ideas. Your letter must include the following details:
· when you went and what you went see
· what the cinema and staff were like
· explain what you thought of the film
· give one recommendation if you have one.
Odeon cinema, belfst, bt12ab
6.10.2026
dear Madam kelsie
i go to odeon cinma at saturday with my freinds. we was watch a film is call lucky day it is funy and i laughed lot of. the cinema are clean and the staff is helpfull the woman give me a popcorns it taste good and the seats is comfterble. the film was the best films i seen in a year the actors was good and the storys is esy to follow my freind says she like it too. but the queue is very long and only has one desk for popcorns i think you should opens a second desk in busy time and then people no waiting so long. thanks
Kate
14 rose street belfast kate@gmail.co.uk
Odeon Cinema
Belfast
BT12 0AB
Dear Kelsie Donnelly,
I am writing to inform you about my visit to the Odeon Cinema last Saturday with my friends.
I went to see Lucky Day. It was funny and I laughed a lot. The cinema was clean and the staff were helpful. The woman gave me some popcorn and it tasted good. The seats were comfortable.
The film was the best film I have seen this year. The actors were good and the story was easy to follow. My friend said she liked it too.
Thank you for reading my letter. I look forward to hearing from you.
Yours sincerely,
Kate Kennedy
14 Rose Street
Belfast
BT12 0AB
6th October 2026
However, the queue was very long and there was only one desk for popcorn. I think you should open a second desk during busy times so people do not have to wait so long.
Thank you for reading my letter. I look forward to hearing from you.
Yours sincerely,
Kate Murphy
YOUR TURN!!
You visited the Odeon Cinema recently to watch a film. Write a formal letter to the manager, Kelsie Donnelly. Kelsie wants feedback to improve the customer experience and has asked you to write a letter to her to inform her of your ideas. Your letter must include the following details:
· when you went and what you went see
· what the cinema and staff were like
· explain what you thought of the film
· give one recommendation if you have one.
What was the cinema like?
Think about the cinema when you arrived.
The cinema was...
What were the staff like?
The staff were...
☐ friendly
☐ helpful
☐ polite? UNPROFESSIONAL? RUDE??
🎥 4. What did you think of the film?
Think about:
the story
the characters
the acting
the special effects
the music
the humour
the ending
Text
USE THESE WORDS TO DESCRIBE CONCERTS, PROGRAMMES, SHOWS AS WELL!
more here!
💡 5. Your suggestion
I would recommend you...
☐ improve the seats
☐ make ticket prices cheaper
☐ improve the food/drinks
☐ make the cinema cleaner
??? YOU DECIDE