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Listening B1
Welcome
English
15 February 2022
1 / 11
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Slide 1:
Slide
Engels
MBO
Studiejaar 1-3
This lesson contains
11 slides
, with
interactive quizzes
and
text slides
.
Lesson duration is:
30 min
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Items in this lesson
Welcome
English
15 February 2022
Slide 1 - Slide
Today
we'll learn to understand a customer call
listening for gist
Slide 2 - Slide
proof that a delivery has been made
the condition of when a customer should make payment
when more time is allowed for something
an official or organisational rule
a document which shows how much a customer has to pay
when something doesn't follow the usual rule
to show someone you are grateful for something they have done
the timing and amountof money comingin and going out of a company
an exception
payment terms
an invoice
an extension
delivery confirmation
cash flow
a regulation
to appreciate
Slide 3 - Drag question
Slide 4 - Slide
Phone call
Slide 5 - Slide
The delivery hasn't arrived yet
A
true
B
false
Slide 6 - Quiz
Andrea is having cash flow issues and needs a payment extension.
A
true
B
false
Slide 7 - Quiz
Andrea usually asks for an extension of the payment terms.
A
true
B
false
Slide 8 - Quiz
Andrea has a new order to place, even bigger than the last one.
A
true
B
false
Slide 9 - Quiz
Junko can extend the payment terms on the last order to 60 days
A
true
B
false
Slide 10 - Quiz
Junko will send Andrea an email confirmation.
A
true
B
false
Slide 11 - Quiz
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