‹Return to search

Monitoring Customer Service

Monitoring Customer Service

Norwegian Cruise Line

1 / 10

Slide 1: Slide

TourismFurther Education (Key Stage 5)

This lesson contains 10 slides, with interactive quizzes, text slide and 2 videos.

Lesson duration is: 60 min

Items in this lesson

Monitoring Customer Service

Norwegian Cruise Line

Slide 1 - Slide

Would you want to go on a cruise with NCL?

Yes

No

Slide 2 - Poll

Write two facts you remember about NCL?

Slide 3 - Open question

Slide 4 - Video

What is offered for Customers on the Haven part of NCL cruise ships?

Slide 5 - Mind map

Slide 6 - Video

What can be done on the NCL app?

Slide 7 - Mind map

www.ncl.com

Slide 8 - Link

Start researching your parts of Task 3 and write some bullet points here:

Slide 9 - Open question

create.kahoot.it

Slide 10 - Link

Exploring Travel and Tourism Jobs Overseas

September 2023 - Lesson with 13 slides

Meet Sea Shepherd's Fleet

November 2020 - Lesson with 17 slides by SEA SHEPHERD

Social Studies6-9 Grade9-12 Grade

Exceeding Customer Expectations in Travel and Tourism

August 2024 - Lesson with 22 slides

Travel and tourimsHigher Education (non-degree)

Exploring the World of Cruise Liners

January 2024 - Lesson with 17 slides

Effective Customer Service in the Travel and Tourism Industry Lesson 3

14 days ago - Lesson with 16 slides

Travel and tourimsHigher Education (non-degree)

Monitoring the delivery of customer service

March 2023 - Lesson with 21 slides

HospitalityFurther Education (Key Stage 5)

Week 1 - Supervising Customer Service in Hospitality: The Role of Managers and Supervisors

September 2023 - Lesson with 23 slides

HospitalityFurther Education (Key Stage 5)

Monitoring the delivery of customer service

February 2023 - Lesson with 19 slides

HospitalityFurther Education (Key Stage 5)