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Monitoring Customer Service

Monitoring Customer Service

Norwegian Cruise Line

1 / 10

Slide 1: Slide

TourismFurther Education (Key Stage 5)

This lesson contains 10 slides, with interactive quizzes, text slide and 2 videos.

Lesson duration is: 60 min

Items in this lesson

Monitoring Customer Service

Norwegian Cruise Line

Slide 1 - Slide

Would you want to go on a cruise with NCL?

Yes

No

Slide 2 - Poll

Write two facts you remember about NCL?

Slide 3 - Open question

Slide 4 - Video

What is offered for Customers on the Haven part of NCL cruise ships?

Slide 5 - Mind map

Slide 6 - Video

What can be done on the NCL app?

Slide 7 - Mind map

www.ncl.com

Slide 8 - Link

Start researching your parts of Task 3 and write some bullet points here:

Slide 9 - Open question

create.kahoot.it

Slide 10 - Link

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