Client Care & Consultation 1

203 
Client Care 
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Slide 1: Slide
HairdressingHigher Education (degree)

This lesson contains 12 slides, with interactive quizzes, text slides and 2 videos.

time-iconLesson duration is: 30 min

Items in this lesson

203 
Client Care 

Slide 1 - Slide

What is BODY LANGUAGE ?

Slide 2 - Open question

Body Language is NON VERBAL COMMUNICATION. 
It's what your body movements and facial expressions can tell others about what you are feeling or thinking. 


Slide 3 - Slide

Positive Body Language 
Negative Body Language

Slide 4 - Mind map

Other types of Consultation that are NON VERBAL ?

Written - Information such as Record Card

Visual Aids - Pictures or Photos or swatches

Slide 5 - Slide

what is an ADVANTAGE of Verbal Communication?

Slide 6 - Mind map

what is a DISADVANTAGE of Verbal Communication?

Slide 7 - Mind map

What does Professionalism mean as a Makeup Artist?

Slide 8 - Open question

Slide 9 - Video

One thing that you can take away from the video?

Slide 10 - Open question

Slide 11 - Video

How should you deal with a Customer Complaint?

Slide 12 - Open question