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Client Care & Consultation 1
203
Client Care
1 / 12
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Slide 1:
Slide
Hairdressing
Higher Education (degree)
This lesson contains
12 slides
, with
interactive quizzes
,
text slides
and
2 videos
.
Lesson duration is:
30 min
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Items in this lesson
203
Client Care
Slide 1 - Slide
What is BODY LANGUAGE ?
Slide 2 - Open question
Body Language is NON VERBAL COMMUNICATION.
It's what your body movements and facial expressions can tell others about what you are feeling or thinking.
Slide 3 - Slide
Positive Body Language
Negative Body Language
Slide 4 - Mind map
Other types of Consultation that are NON VERBAL ?
Written - Information such as Record Card
Visual Aids - Pictures or Photos or swatches
Slide 5 - Slide
what is an ADVANTAGE of Verbal Communication?
Slide 6 - Mind map
what is a DISADVANTAGE of Verbal Communication?
Slide 7 - Mind map
What does Professionalism mean as a Makeup Artist?
Slide 8 - Open question
Slide 9 - Video
One thing that you can take away from the video?
Slide 10 - Open question
Slide 11 - Video
How should you deal with a Customer Complaint?
Slide 12 - Open question
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