Learning Objective
Explain how to prepare for an interview.
Understand the STAR interview technique and how to effectively use it in job interviews.
Be able to identify ways to deal with nerves.
Discuss what questions to ask in an interview.
Learning Objective
Explain how to prepare for an interview.
Understand the STAR interview technique and how to effectively use it in job interviews.
Be able to identify ways to deal with nerves.
Discuss what questions to ask in an interview.
Preparation for Interviews using
STAR Interview Technique
3. Be able to prepare and participate in an interview for a travel and tourism industry related role.
3.1 Explain how to prepare for interview situations including techniques for dealing with anxiety and possible questions to ask
3.2 Summarise the importance of making a good first impression
3.3 Summarise possible sources of information that aid interview preparation.
3.4 Participate and conduct self appropriately in an interview situation using verbal and non-verbal skills.
3.M.1 Critically compare at least two different ways that interviews may be conducted identifying the advantages and disadvantages of each
3.M.2 Evaluate own performance during the interview carried out in AC 3.4 identifying what went well and possible areas for improvement
3.D.1 Prepare and participate in an interview for an events industry related role as an interviewer and evaluate own performance.
Introduction to STAR Technique
The STAR technique is a method used to answer behavioral interview questions by outlining the following:
Situation
Task
Action
Result
Situation
Situation refers to the background of the story you are sharing in response to an interview question.
Think of a situation in work or College when you were required to make a decision or take action.
Task
Task involves describing the specific goal or objective that needed to be achieved in the given situation.
What did you have to actually do in the situation? What was the task?
Action
Action explains the steps you took to address the situation and accomplish the task.
What steps did you go through to accomplish the task?
Result
Result outlines the outcomes of your actions and the impact of your efforts in the given situation.
What was the result? Anything measureable?
What are some ways you can learn to deal with nerves?
What are some good questions to ask in an interview?
What questions should you avoid asking?
Write down 3 things you learned in this lesson.
What do you need to do to prepare for an Interview?