KD 2AAB1 A2

KD ENG A2 les 1
2AAB1/2AAB2
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Slide 1: Slide
EngelsMBOStudiejaar 2

This lesson contains 19 slides, with interactive quizzes and text slides.

time-iconLesson duration is: 45 min

Items in this lesson

KD ENG A2 les 1
2AAB1/2AAB2

Slide 1 - Slide

Welcome to the lesson
PLAN FOR TODAY:
 Introduction

YOU NEED: 
good mood 

Slide 2 - Slide

WELCOME
- we officially begin P3
- you have the first lesson with me as your teacher
- we can start the countdown until our spring break

Slide 3 - Slide

How is everyone doing?
Did you celebrate carnival
last weekend?

Slide 4 - Mind map

Who am I
Let's play a game. How can you decribe me (age, marital situation, hobbies, place of residence, pets...)

6 minutes

Slide 5 - Slide

About me
- 39 years old
- 6 years in NL
- 3 years at Deltion
- Polish/Dutch
- studied partially in Munich
- 2 children
- no pets but would like to have a cat
- active (fan of jogging)
- loves travelling

Slide 6 - Slide

photos

Slide 7 - Slide

short introduction round
your name/age/where you live/do you like it here at Deltion or maybe you have second thoughts (twijfels)/do you like English/why A2 level/what minor do you follow

Slide 8 - Slide

About our lessons
- be on time
- be active
- be respectful
- try to speak English as much as possible
- Presentations from the lessons in Teams?
- Online lessons on Friday

Slide 9 - Slide

Online lessons - Friday
  •  Check the schedule (rooster)
  • How to join the online meeting?
- Go to your Teams agenda (Engels online A2)
  •  Make sure you have your laptop with you/your camera and microphone works.
  •  If you do not answer my questions/react/I can't see you, you will be reported ABSENT
  •  Teams tile for submitting assignements/sharing information

Slide 10 - Slide

your wishes?
your ideal English lesson?

Slide 11 - Mind map

Possible books
Business Partner B1 (maar met meer uitleg)
Can Do Economie & Administratie
Business Partner A2

Slide 12 - Slide

UNIT 7
CUSTOMER SERVICE

How can you define customer service?
What is customer service?

Slide 13 - Slide

Name some companies
with good customer service

Slide 14 - Mind map

Name some companies
with bad customer service

Slide 15 - Mind map

Books page 68
Lead in 1

10 min

Slide 16 - Slide

AIRLINES
1. Do you often fly?
2. What airlines do you use?
3. What customer service do they offer

Slide 17 - Slide

cheap airlines

Slide 18 - Mind map

regular airlines

Slide 19 - Mind map