PHONE CALLS

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Slide 1: Slide

EngelsMBOStudiejaar 4

This lesson contains 18 slides, with interactive quizzes, text slides and 3 videos.

Items in this lesson

Slide 1 - Slide

Welcome

Slide 2 - Slide

How are you today?

😒🙁😐🙂😃

Slide 3 - Poll

Slide 4 - Slide

Slide 5 - Slide

Slide 6 - Slide

Slide 7 - Slide

Formal & informal phone calls

Slide 8 - Mind map

Slide 9 - Video

Slide 10 - Video

Slide 11 - Slide

Slide 12 - Video

Slide 13 - Slide

Answering the phone in a professional context. The right order.

Good afternoon,

International Law Firm

This is Simon Jones speaking

How may I help you?

Slide 14 - Drag question

Slide 15 - Slide

01:28

Is this conversation informal or formal?

Formal

informal

Slide 16 - Quiz

Slide 17 - Slide

Well done!

See you next lesson!

Slide 18 - Slide

PHONE CALLS

Items in this lesson

Slide 1 - Slide

Slide 2 - Slide

Slide 3 - Poll

Slide 4 - Slide

Slide 5 - Slide

Slide 6 - Slide

Slide 7 - Slide

Slide 8 - Mind map

Slide 9 - Video

Slide 10 - Video

Slide 11 - Slide

Slide 12 - Video

Slide 13 - Slide

Slide 14 - Drag question

Slide 15 - Slide

Slide 16 - Quiz

Slide 17 - Slide

Slide 18 - Slide

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