Social Responsibility

Social Responsibility
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Slide 1: Tekstslide
HorecaMBOStudiejaar 2

In deze les zitten 26 slides, met interactieve quizzen, tekstslides en 1 video.

time-iconLesduur is: 15 min

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Social Responsibility

Slide 1 - Tekstslide

Slide 2 - Video

Social responsibility?

Slide 3 - Woordweb

Meaning of social responsibility
“That people take each other into account and respect each other’s physical and mental health”

Slide 4 - Tekstslide

Why social responsibility?


> Legally required tool

> The Licensing and Catering Act is intended to prevent excessive alcohol consumption. 

Slide 5 - Tekstslide

Managers need to have sufficient knowledge of...

- Physical and mental influence of alcohol
- Alcohol abuse and addiction
- Legislation and regulations regarding alcohol
- Gaming machines and gambling addiction

Slide 6 - Tekstslide

Slide 7 - Tekstslide

Social conduct
Standards & Values
Having morals of being ethical
Moral conduct
Immoral conduct
Ethics

"Accept someone as (s)he is..."
= Social conduct

Slide 8 - Tekstslide

The law - Licensing and Catering Act
You must have a licence under the Licensing and Catering act in order to run a hotel and catering establishment or off-licence.

To serve alcohol, the manager (at least 21 years old) is legally required to have a Certificate of knowledge and understanding of social responsibility and to be registered in the Social Responsibility Register. 



Slide 9 - Tekstslide

The law - Working Conditions Act

Ensure good working conditions for your employees.

Hazard identification and risk assessment.

Ensure that employees receive information and instructions.

Both employer and employee have responsibilities!

Slide 10 - Tekstslide

Responsibilities of a manager

- Provide information
- Provide instruction
- Maintain supervision
- Have work meetings 

Slide 11 - Tekstslide

Business Types
o Establishments that provide accommodation
 
o Establishments that serve food 

o Establishments that serve beverages 

Slide 12 - Tekstslide

Target groups

Purpose
Stage of life
Income
Products

Slide 13 - Tekstslide

Business and hospitality formulas

Business formula
Which factors play a role in starting a company 

Hospitality formula
Product - Behaviour - Environment

Slide 14 - Tekstslide

Shops

Off-licence chains

Independent off-licence/ franchises

Food stores

Specialist stores

Slide 15 - Tekstslide

QUIZ TIME >>>

Slide 16 - Tekstslide

What does 'social responsibility' mean?
A
Showing understanding for those who think differently
B
Good personal care and respectfully dealing with each other's mental health
C
Take each other into account and respect each other's physical and mental health

Slide 17 - Quizvraag

A hotel and catering establishment wants to sell alcoholic beverages. Who or whom should be in possession of a Certificate of knowledge and understanding of Social Responsibility?
A
The owner of the hotel and catering establishment
B
The manager of the hotel and catering establishment
C
The permanent employees of the hotel and catering establishment

Slide 18 - Quizvraag

What kind of establishment is a discotheque?
A
An establishment that serves beverages
B
An establishment that provides accommodation
C
An establishment that serves food

Slide 19 - Quizvraag

The characteristic of a hotel is that it has a quiet atmosphere where guests are offered comfort, quality, and plenty of attention from staff. Which target group does it focus on?
A
Parents with children
B
Pupils
C
Senior citizens

Slide 20 - Quizvraag

Which P is part of the business formula?
A
The P for population
B
The P for presentation
C
The P for performance

Slide 21 - Quizvraag

What determines ethics?
A
The difference between values and standards
B
What is good behaviour and what is bad behaviour
C
What is allowed and what is not allowed

Slide 22 - Quizvraag

What are two characteristics of the target group known as 'double earners'?
A
Plenty of time and a fair amount of money
B
Little time and a fair amount of money
C
Little time and little money

Slide 23 - Quizvraag

What kind of hotel and catering establishment is a restaurant?
A
An establishment that serves beverages
B
An establishment that provides accommodation
C
An establishment that serves food

Slide 24 - Quizvraag

What should the minimum age be of a manager of a hotel and catering establishment according to the Licensing and Catering Act?
A
16 years
B
18 years
C
21 years

Slide 25 - Quizvraag

Which law or decree provides guidelines for a safe working environment for employees?
A
The Working Conditions Act
B
The Licensing and Catering Act
C
The knowledge and understanding decree

Slide 26 - Quizvraag