Learning Aim A - lesson 2 - 22IHS

Unit 7 - Supervise Food Service Operations
1 / 16
volgende
Slide 1: Tekstslide
HorecaMBOStudiejaar 1

In deze les zitten 16 slides, met interactieve quizzen, tekstslides en 2 videos.

time-iconLesduur is: 45 min

Onderdelen in deze les

Unit 7 - Supervise Food Service Operations

Slide 1 - Tekstslide

Repetition from the last lesson

Slide 2 - Tekstslide

This is the most common service method. The guest orders the food at the table after the food is served at the guest's table by waiters and waitresses.
A
Room service
B
Table service
C
Silver service

Slide 3 - Quizvraag

With this method of food service at the table, the waiter transfers the food from a serving dish to the guest's plate, always from the left. The waiter makes use of service forks and spoons.
A
Buffet
B
Counter service
C
Silver service

Slide 4 - Quizvraag

With this service method, some parts of the meal are served to seated customers, other parts are collected by the guest.
A
Assisted service
B
Self-service
C
Single-point service

Slide 5 - Quizvraag


1. Types of food service operations
2. Meal types
3. Events
4. Service methods
5. Staff organisation

Slide 6 - Tekstslide

Slide 7 - Video

Today

Dining styles
Meals service styles
Customer needs
Activity
Questions?
LA-A

Slide 8 - Tekstslide

Dining styles
- Family-style dining
Shareable platters 

- Casual dining/ Fast casual dining
Moderately priced menus/ Quick service

 - Fine dining
Most expensive style of dining

- Fast food dining
Cheapest and easy to manage

- Buffet dining 
Self-service 



Slide 9 - Tekstslide

Meals Service Styles
- English service style (Silver service)
- American service style (Plate service)
- French service style (Presentation)
- Russian service style (Similar to French)
- Family service style (Shareable platters)
- Guéridon service style
- Tray service style (Room service)
- Self-service style: 
Cafetaria service: Traditional and Free-Flow
Counter service
Vending service

Slide 10 - Tekstslide

Examples of customer needs and expectations in a restaurant...

Slide 11 - Woordweb

Slide 12 - Video

Slide 13 - Tekstslide

Activity - groups - 30 min.
- Find a picture or short video of a hotel to give an impression.
- Explain the different types of service styles this hotel can offer and how these should be matched to the customer's needs and expectations for the occasion.

Slide 14 - Tekstslide

EXAM LA-A

Slide 15 - Tekstslide

Slide 16 - Tekstslide