Learning aim D2: Actual staging and managing a business or social enterprise event, Problem solving

• Engels
• MBO
• Studiejaar 1

Staging and managing the event

(before, during, after)

Last week:

Contracts

Customer service

Monitoring

Communication

Ways of marketing the event

You need to describe in detail when to plan what !!

Today Learning aim D2: Aspect Problem solving

Beforehand

On the spot/during the event

You need to discuss all these aspects

(give evidence, pose the right questions to yourself and the attendees)

Learning aim D2: Problem solving

Beforehand = have a contingency plan ready for all situations

Do research into what kind of problems could occur when running an event.

LIST THESE FOR YOUR ASSIGNMENT

Analysis

 What kind of problems could occur when running your event.

LIST THESE FOR YOUR ASSIGNMENT and in Lesson up

What kind of problems could occur when running your event

Examples 

 What kind of problems could occur when running your event.

• running out of food/drinks
• speaker/artist does not turn up
• electrical appliance does not work
• WHO IS RESPONSIBLE/INSURED OR NOT?
  
• How can you tackle the problems ?

CUSTOMER SERVICE ISSUES

incompetent/rude staff members

catering/food service too slow

bad accessibility

too few toilets

too few parking places

What do you do to avoid these situations ? (before/during)

Health and safety issues

Make sure that in case of an emergency or a health and safety issue, your staff can react correctly

e.g. someone faints (first aid)

e.g. a fire (security-112)

e.g. a fight (security)

Report : Actual staging of the event

Diary covering all stages of the event in detail (what/when/by whom) 

Come up with witness statements (from questionnaires/feedback from the attendees)

Photographic evidence and observation records

Report : Actual staging of the event

Start a diary covering all stages of the event in detail (what/when/by whom) - use dates and time slots

Make a draft