Learning aim D2: Actual staging and managing a business or social enterprise event, Problem solving

Staging and managing the event
(before, during, after)

Last week:
Contracts
Customer service
Monitoring
Communication
Ways of marketing the event
You need to describe in detail when to plan what !!
1 / 10
volgende
Slide 1: Tekstslide
EngelsMBOStudiejaar 1

In deze les zitten 10 slides, met interactieve quiz en tekstslides.

time-iconLesduur is: 45 min

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Staging and managing the event
(before, during, after)

Last week:
Contracts
Customer service
Monitoring
Communication
Ways of marketing the event
You need to describe in detail when to plan what !!

Slide 1 - Tekstslide

Today Learning aim D2: Aspect Problem solving
Beforehand
On the spot/during the event

You need to discuss all these aspects
(give evidence, pose the right questions to yourself and the attendees)

Slide 2 - Tekstslide

Learning aim D2: Problem solving
Beforehand = have a contingency plan ready for all situations

Do research into what kind of problems could occur when running an event.
LIST THESE FOR YOUR ASSIGNMENT

Slide 3 - Tekstslide

Analysis

 What kind of problems could occur when running your event.
LIST THESE FOR YOUR ASSIGNMENT and in Lesson up

Slide 4 - Tekstslide

What kind of problems could occur when running your event

Slide 5 - Woordweb

Examples 

 What kind of problems could occur when running your event.
  • running out of food/drinks
  • speaker/artist does not turn up
  • electrical appliance does not work
  • WHO IS RESPONSIBLE/INSURED OR NOT?
  • How can you tackle the problems ?

Slide 6 - Tekstslide

CUSTOMER SERVICE ISSUES
incompetent/rude staff members
catering/food service too slow
bad accessibility
too few toilets
too few parking places

What do you do to avoid these situations ? (before/during)

Slide 7 - Tekstslide

Health and safety issues
Make sure that in case of an emergency or a health and safety issue, your staff can react correctly

e.g. someone faints (first aid)
e.g. a fire (security-112)
e.g. a fight (security)

Slide 8 - Tekstslide

Report : Actual staging of the event
Diary covering all stages of the event in detail (what/when/by whom) 

Come up with witness statements (from questionnaires/feedback from the attendees)

Photographic evidence and observation records

Slide 9 - Tekstslide

Report : Actual staging of the event
Start a diary covering all stages of the event in detail (what/when/by whom) - use dates and time slots

Make a draft


Slide 10 - Tekstslide