2.2 Explain the ways in which airports are designed to influence passenger flow.

• Aviation
• Further Education (Key Stage 5)

2.2 

Explain the ways in which airports are designed to influence passenger flow.

How do airports try to reduce passenger stress?

How do airports help passengers find their way around?

How does the design of security help passenger flow?

What should be considered for terminal layout?

What automated systems do airports have?

Automated systems

Self-service kiosks – providing self service check in kiosks and baggage drop points to expedite the processing of passengers. 

Automated passport control for faster immigration processing. 

Retail and dining areas 

Distributing commercial space to ensure retail and dining options throughout the terminal to reduce congestion in specific areas. 

Baggage claim 

Efficient layout to facilitate the quick and organised retrieval of luggage. 

Creating separate paths for arriving pax and those waiting for their luggage to minimise congestion.